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Northwell Health

Nonprofit health system in New York and Connecticut

Pharmacy Services Coordinator - Vivohealth

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeFloral Park, NY, USA$47.5k - $75k /yrIn-person

About the Job

Requirements

  • High School Diploma or equivalent required.
  • 1-3 years of relevant experience, required.

Responsibilities

  • Collaborates with inter-professional team to enhance communication, coordinate care, and improve patient satisfaction.
  • Serves as front line subject matter expert on outpatient pharmacy services, prescription insurance benefits, and financial assistance.
  • Coordinates with stakeholders to ensure timely access to medications.
  • Partners with patients to determine most appropriate sources for their medication needs and refers patients to appropriate programs and resources.
  • Reviews prescriptions with outpatient pharmacies to confirm which medications need to be dispensed and provides necessary timeline for dispensing.
  • Resolves insurance related issues and coordinates prior authorization requirements.
  • Identifies financial assistance (e.g., manufacturers’ assistance, copay assistance, vouchers) programs to reduce out of pocket expenses for patients.
  • Exhibits exceptional customer service during interactions with patients, caregivers, and other health care professionals.
  • Provides routine feedback with respect to program impact and areas for improvement to site and organizational leadership.
  • Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

About the Company

Northwell Health

Nonprofit health system in New York and Connecticut

Northwell Health is a nonprofit health system serving patients across New York City, Long Island, the Hudson Valley and Connecticut through hospitals and outpatient practices. Its network combines hospitals for complex care, community hospitals and specialty centers such as Cohen Children's Medical Center and Zucker Hillside Hospital. The system coordinates hospital, ambulatory and post-acute care, with philanthropy supporting its community mission. Its research institutes and partnerships with Hofstra University connect patient care with medical discovery and training for doctors, nurses and physician assistants. Founded in 1997, Northwell is headquartered in Lake Success, New York.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Lake Success, NY
Founded
1997

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