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Wells Fargo

Diversified financial services: banking, lending, investments

Business Banker

Retail & Commercial BankingConfirmed live in the last 24 hours
Full-timeNapa, CA, USA

About the Job

Requirements

  • At least 2 years of financial services, sales, or customer service experience, or equivalent demonstrated through work experience, training, military experience, or education.
  • The position requires Loan Originator registration at the time of employment. Candidates must meet Consumer Financial Protection Bureau qualification requirements and related Wells Fargo policies, including applicable financial responsibility, character, general financial fitness, and criminal background standards. A current credit report will be used to assess financial responsibility and credit fitness; a credit score is not included in the evaluation. Candidates must also meet ongoing regulatory requirements, including additional screening if necessary.

Responsibilities

  • Manage and grow a portfolio of low- to moderately-complex business clients, typically with $500,000 to $2 million in annual sales, owning the full client journey from onboarding through relationship deepening and new-client acquisition.
  • Offer financial solutions and digital services to business clients, use available tools, and provide tailored recommendations as a product expert.
  • Analyze clients’ operations, goals, priorities, and financial needs to provide tailored recommendations while complying with policies and procedures.
  • Advise clients on business accounts, credit, treasury services, and digital tools.
  • Prospect and network with external and internal partners to build relationships, generate referrals, and grow the small-business customer base; collaborate with internal banking channels to support business owners and develop their full relationship with the bank.
  • Partner with Relationship Managers and Lending Officers on complex structures and ensure alignment with underwriting policies and risk guidelines.
  • Assess customer needs and refer customers interested in dwelling-secured products to a SAFE team member. Assist customers without taking an application or offering or negotiating transaction terms.
  • Execute applicable risk programs, follow Wells Fargo policies and procedures, fulfill risk and compliance obligations, escalate and remediate issues, monitor risks, and make sound risk decisions.

Desired Qualifications

  • At least 2 years of in-branch business banking experience.
  • At least 1 year of experience managing a dedicated book of small-business customers across an assigned territory.
  • Ability to proactively source, acquire, build, and maintain relationships with customers and colleagues.
  • Experience using business acumen to provide financial-services consultation to business customers.
  • Extensive knowledge of bank lending programs, credit policies, and specialty products.
  • Motivation and ability to meet team objectives while maintaining individual performance.
  • Ability to manage expectations and conduct follow-ups with customers and Wells Fargo partners.
  • Customer-service experience handling complex transactions across multiple systems.
  • Knowledge of retail compliance controls, risk management, and loss prevention.
  • Ability to educate customers about technology and mobile banking options.
  • Ability to interact with customers and employees with integrity and professionalism.
  • Experience mentoring and peer-coaching others.

About the Company

Wells Fargo

Diversified financial services: banking, lending, investments

Wells Fargo offers a broad set of financial services, including banking, mortgages, investing, credit cards, and wealth and business banking, to individuals, small businesses, and large corporations. Its products combine everyday banking with lending, investment products, and advisory services, accessible through branches, ATMs, and online or mobile platforms. The company earns mainly from interest on loans, banking fees, and commissions on investment products, supported by a large network and secure technology. Its goal is to help customers manage, preserve, and grow their money through trusted, accessible, and comprehensive financial solutions.

Company size
10,001+
Company stage
IPO
Headquarters
San Francisco, CA
Founded
1851

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