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Universal Health Services

Manages hospitals and behavioral health facilities

Mental Health Technician

Nursing & Frontline Patient CareUpdated on Nov 5
Full-timeWinston-Salem, NC, USANo salary listedIn-person

About the Job

Requirements

  • Candidates must be at least 21 years of age.
  • Candidates must provide contact information for two current or previous supervisors/managers and two current or previous peer professionals for a professional reference survey; survey results must meet hiring guidelines before an offer.
  • A bachelor's degree in health or human services is required, or three years of prior work experience in behavioral health or social services if the candidate has no degree or a degree in another area.
  • Candidates must be able to sit and stand for extended periods, bend, stoop, kneel, walk and stand frequently, and have sufficient mobility to perform the role's essential functions.
  • Candidates must be able to speak face-to-face and by telephone, write legibly and grammatically in patient charts, and have normal or corrected vision and hearing.
  • Candidates must communicate fluently and effectively in English, verbally and in writing.
  • Candidates must be able to perform Non-Violent Crisis Intervention using physical, verbal, and non-verbal techniques.
  • Candidates must interact appropriately and professionally with program staff, patients, visitors, attending physicians, and representatives of other departments.

Responsibilities

  • Develop and maintain therapeutic relationships with patients throughout the healthcare continuum.
  • Monitor patients continuously, perform observation rounds and unit safety checks, and inventory patient belongings to prevent contraband from entering care areas.
  • Monitor and control the availability of hazards and contraband, and use verbal de-escalation or other approved interventions during crises.
  • Take patients' vital signs and report unusual results to the unit nurse; recognize changes in patient condition and promptly assist and report them to the nurse.
  • Assist patients with basic needs and activities of daily living, facilitate structured groups, and assist with admissions and discharges.
  • Follow infection-control procedures, including hand hygiene and cleaning blood pressure cuffs and high-touch surfaces.
  • Identify and address the learning needs of patients and families using appropriate resources to support positive patient outcomes.
  • Help create an environment that promotes educational growth opportunities for peers and colleagues.
  • Respect and understand peers and other clinical disciplines, and participate as an effective member of the patient-care team to formulate an integrated approach to care.

Desired Qualifications

  • Knowledge of human behavior or principles of psychology, including therapeutic relationships and processes, age-specific growth and development, limit setting, crisis management, and behavior management.

About the Company

Universal Health Services

Manages hospitals and behavioral health facilities

Universal Health Services operates a network of acute care hospitals, behavioral health facilities, and ambulatory centers across the United States. It generates its services by acquiring and managing healthcare facilities, then integrating them under centralized operating practices to deliver patient care. The company’s offering is the management and provision of hospital and behavioral health services, with a focus on standardized clinical operations, economies of scale, and nationwide coverage. What sets UHS apart is its long history of growth through acquisitions, its size and scale in both acute and behavioral health markets, and its ability to integrate new facilities while maintaining consistent care quality. Its goal is to provide high-quality healthcare across a broad network, improve patient outcomes, and sustain long-term value for shareholders by expanding access and efficiency in hospital and behavioral health services.

Company size
10,001+
Company stage
IPO
Headquarters
Upper Merion Township, Pennsylvania
Founded
1978

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