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KONE

Manufactures and maintains elevators, escalators, doors

Fault Specialist Technician

Equipment Field ServiceConfirmed live in the last 24 hours
Full-timeAcapulco, Guerrero, MexicoNo salary listedIn-person

About the Job

Requirements

  • Have technical training or an engineering qualification in electromechanics, mechatronics, electricity, industrial electronics, or automation and control.
  • Have at least three years of experience resolving complex mechanical, electrical, and electronic faults in elevators.
  • Be able to work safely with electrical systems and at heights and make technical decisions in the field.
  • Be able to analyze technical information and fault histories to identify lasting solutions.

Responsibilities

  • Analyze and diagnose complex mechanical, electrical, and control-system faults in elevator systems.
  • Conduct functional tests, validations, and simulations after each technical intervention to ensure equipment operates correctly.
  • Interpret fault codes, historical records, and events stored in controllers, and perform electrical measurements and control-signal verification to identify the root cause of repetitive, chronic, or high-impact faults.
  • Prepare detailed technical reports on diagnosis, repair, and validation, and provide specialized technical support to field maintenance technicians and supervisors.
  • Propose permanent corrective actions and technical improvements that contribute to equipment reliability.
  • Ensure strict compliance with safety procedures, participate in technical investigations of significant incidents, and support commissioning, special testing, and validations following modernization or major changes.
  • Document technical recommendations to support continuous improvement and equipment reliability and strengthen the team's technical knowledge.

About the Company

KONE

Manufactures and maintains elevators, escalators, doors

KONE designs, manufactures, installs, maintains, and modernizes elevators, escalators and automatic building doors for buildings worldwide. Its products move people and goods between floors in residential, commercial, and public spaces, enabling vertical transportation and safe access. Revenue comes from selling new equipment and from long-term service contracts for ongoing maintenance and modernization, creating both upfront and recurring income. What sets KONE apart is its ability to provide end-to-end solutions and a global service network, a strong emphasis on energy efficiency and sustainable design, and a broad portfolio that covers equipment, modernization, and door systems. The company’s goal is to support urban development by delivering reliable, energy-efficient vertical transportation and access solutions that improve people flow in modern buildings.

Company size
10,001+
Company stage
IPO
Headquarters
Espoo, Finland
Founded
1910

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