Agile Facilitator

Job Description

About You

You are an Agile Facilitator who enjoys creating an environment where software development teams can collaborate effectively, maintain momentum, and consistently deliver high-quality solutions. You understand that successful Agile delivery requires more than following ceremonies; it requires clear communication, adaptability, and a strong commitment to continuous improvement.

You bring a proactive and people-oriented approach to team facilitation, helping individuals navigate challenges, resolve conflicts, and maintain a healthy balance between delivery expectations and sustainable workloads. You are comfortable working across Engineering, Product, QA, and DevOps teams, fostering accountability, transparency, and a shared sense of ownership.

Note: This is a full-time, on-site position based in San Salvador, El Salvador.

You Bring to Applaudo the Following Competencies:

• Bachelor's Degree in Computer Science, Information Technology, Business Administration, Project Management, or a related field is desired, or equivalent professional experience.
• 3–5 years of professional experience in Agile Facilitation, Scrum Mastery, Delivery Coordination, or related roles.
• Strong knowledge of Agile methodologies, Scrum practices, sprint planning, and iterative software delivery.
• Hands-on experience with Jira, Confluence, and Agile tracking tools, including monitoring sprint velocity and delivery performance.
• Experience coordinating tasks, resources, and dependencies across cross-functional software engineering teams.
• Ability to identify and manage delivery risks, impediments, and competing priorities.
• Strong facilitation, coaching, conflict resolution, and stakeholder communication skills.
• Strong organizational and time management skills, with a focus on team accountability and sustainable workloads.
• Fluent English proficiency.

Nice to Have:

• Certified Scrum Master (CSM), SAFe Agilist, or PMI Agile Certified Practitioner (PMI-ACP) certification

You will be accountable for the following responsibilities:

• Facilitate sprint planning, daily stand-ups, sprint reviews, and retrospectives to maintain effective Agile execution.
• Coordinate sprint commitments, task assignments, and resource availability to support predictable delivery.
• Monitor sprint progress and team performance, using delivery metrics to identify bottlenecks and improvement opportunities.
• Address impediments and coordinate the escalation of risks or dependencies that threaten delivery commitments.
• Partner with Product Owners to align sprint objectives with product priorities and maintain a well-prepared backlog.
• Collaborate with Engineering, QA, and DevOps teams to coordinate development, testing, and deployment readiness.
• Coach teams in applying Agile practices and implementing improvements identified through retrospectives.
• Facilitate resolution of delivery-related conflicts and help maintain alignment across stakeholders.
• Communicate sprint status, risks, capacity concerns, and delivery forecasts to the Engineering Delivery Manager.
• Work with People Experience to identify workload concerns and support team well-being.
• Drive continuous improvements in sprint execution, team efficiency, delivery quality, and predictability.

Qualifications

Additional Information

About Us

We Are Engineered Different.

At Applaudo, talented people design, build, and scale meaningful, AI-powered solutions that create real business impact. As an AI-native organization, we collaborate across design, development, cloud, data, and artificial intelligence to turn ideas into scalable products that transform how companies operate, make decisions, and grow.

We are building a high-performance culture grounded in five values: Empowering Excellence, Collaborative Teamwork, Unsolicited Respect, Consistent Transparency, and Efficient Communication. These define how we work, how we support one another, and how we hold ourselves accountable.

Applaudo is a place for people who want to learn fast, take ownership, and work alongside strong teams they are proud to belong to. Joining us means being part of an organization that is evolving intentionally, investing in modern ways of working, and leading AI-native transformation at scale.