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Santander

Global retail and commercial banking group

Customer Advisor

Retail & Commercial BankingConfirmed live in the last 24 hours
Full-timeDuisburg, GermanyNo salary listedIn-person

About the Job

Requirements

  • Ability to work strongly as part of a team and provide professional customer service in close customer contact.
  • Sensitivity to people and their needs, combined with talent and passion for sales, including needs analysis, recommendations, closing sales, and customer support.

Responsibilities

  • Conduct needs and potential analyses within the bank's advisory approach, oriented to the individual circumstances of customers and prospects.
  • Advise an existing customer base and acquire new customers for one or more of the product fields of loans, current accounts, cards, and retirement provision.
  • Build and maintain long-term customer relationships through independently scheduling customer appointments and placing individually suitable additional products.
  • Continuously develop and maintain a sense of responsibility in the proactive management of risks within the bank.

Desired Qualifications

  • Commercial training, preferably in the banking sector, such as bank clerk training, or an equivalent qualification.
  • Knowledge and experience in one or more of the product fields of loans, current accounts, cards, and retirement provision, or willingness to learn them.

About the Company

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Santander

Global retail and commercial banking group

Santander is a global bank focusing on retail and commercial banking in Europe and the Americas, serving individuals and SMEs with regional franchises and a broad consumer finance arm, plus a Corporate & Investment Banking division for multinational clients. It uses its Gravity cloud platform to migrate core banking and rapidly deploy digital services such as Openbank across markets, combining fintech-style agility with a bank's balance sheet. The bank differentiates itself by marrying a large retail footprint with global CIB capabilities under the One Santander verticals model to boost efficiency and cross-border revenue. Its goals include improving returns on tangible equity and financing the green economy through sustainable finance and renewable energy projects.

Company size
10,001+
Company stage
IPO
Headquarters
Boadilla del Monte, Spain
Founded
1902

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