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Thermo Fisher Scientific

Makes lab instruments, reagents and supplies

Depot Repair Service Technician

General Maintenance & RepairConfirmed live in the last 24 hours
Full-timeMunich, GermanyNo salary listedIn-person

About the Job

Requirements

  • Completed vocational training as an electronics technician, mechatronics technician, information technology technician, or in a comparable field.
  • Several years of professional experience or further training as a technician.
  • Experience in service, customer service, or a comparable position.
  • Good knowledge of Microsoft Windows and Microsoft Office.
  • Good written and spoken German and English.
  • Ability to work independently and act proactively.
  • Knowledge of laser and X-ray fluorescence theory is advantageous.

Responsibilities

  • Independently perform repairs and calibrations of X-ray fluorescence and laser-induced breakdown spectroscopy products.
  • Process customer inquiries and complaints to identify and eliminate faults and causes of malfunctions.
  • Perform protocol-based quality checks on all instruments returned from repair.
  • Adapt equipment according to customer requirements, including hardware and software.
  • Document repair data in the relevant databases.
  • Create fault reports according to internal repair specifications, when necessary in English.
  • Prepare and create cost estimates.
  • Determine parts requirements and procure assemblies, individual parts, and materials for the assigned area.
  • Provide technical support to representatives domestically and internationally.
  • Conduct and organize customer training.
  • Prepare reports and documentation and create or modify protocols according to factory specifications.

About the Company

Thermo Fisher Scientific

Makes lab instruments, reagents and supplies

Thermo Fisher Scientific makes and sells the instruments, chemicals, consumables and lab services that drug companies, hospitals, universities and industrial labs use for research, testing and production. Its products cover work from gene sequencing and protein analysis to diagnostic tests and lab freezers, and its distribution arm ships supplies to labs worldwide. Drug developers also hire it to run clinical trials and to manufacture medicines under contract. It earns money from consumables that labs buy again and again, along with instrument sales, service contracts and outsourcing fees. The company traces its roots to Thermo Electron, founded in 1956, which merged with Fisher Scientific in 2006, and it is based in Waltham, Massachusetts.

Company size
10,001+
Company stage
IPO
Headquarters
Waltham, MA
Founded
1956

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