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Slate

Subscription-based residential cleaning with app

City Manager

Account ManagementConfirmed live in the last 24 hours
Part-timeNew Jersey, USA$32 /hr

About the Job

Requirements

  • Proven track record in sales, account management, or business development.
  • Strong communication and interpersonal skills.
  • Experience in lead generation, prospecting, and client presentations.
  • Ability to work independently.
  • Ability to travel across New Jersey to client sites; reliable transportation is required.
  • Bilingual English and Spanish language ability is required.
  • Availability to work part-time with flexible scheduling, including daytime, evening or night visits, and occasional weekends.

Responsibilities

  • Represent Slate at promotional opportunities such as industry events or client meetings.
  • Conduct walkthroughs with potential clients to understand their cleaning needs.
  • Provide face-to-face service and account management for existing clients.
  • Build long-term client relationships and support account retention.
  • Conduct weekly or bi-weekly visits to all sites and support accounts, including residential accounts and new openings.
  • Ensure quality assurance through site walkthroughs, checklists, and photo documentation in Jobber.
  • Conduct quality assurance inspections at client sites to ensure service quality and compliance with company standards.
  • Report updates, issues, and staffing needs to the Support Team and leadership.
  • Provide coaching, feedback, and accountability to employees on-site.
  • Ensure cleaners follow protocols and represent Slate professionally.
  • Assist with recruitment, onboarding, and training as needed.

Desired Qualifications

  • Experience in cleaning, facilities management, or a related industry is a plus.
  • Experience managing field teams, scheduling, and overseeing service quality is highly preferred.
  • Strong problem-solving skills and ability to handle client needs on-site.

About the Company

Slate

Subscription-based residential cleaning with app

Slate NYC provides home cleaning services in New York City with flexible options (daily, weekly, bi-weekly, or one-time cleanings). Customers book and manage scheduling, payments, and messages through the Slate Cleaner app, while Slate uses its own trained cleaners and supplies all cleaning products and equipment. The company differentiates itself by employing its staff directly, providing supplies, offering transparent pricing, avoiding long-term contracts, and ensuring insured workers. Its goal is to help busy professionals and families keep a consistently clean home with a reliable, hassle-free service.

Company size
11-50
Company stage
Seed
Total funding
$100K
Headquarters
New York City, New York
Founded
2005

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