IT Systems Engineer - Field Service

Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

​Job Description Summary

The role will be responsible for managing AV devices, assets, and Windows-based personal computers to provide technical support to employees for computer systems software and hardware. You will support obtaining, setting up, upkeep, and management of Windows, PC applications and hardware resources. You will collaborate with global Corporate teams to introduce new solutions and meet business requirement. You will be encouraged to follow Corporate standards to provide high-level customer services, including:

- Training programs built to educate an organization’s employee as new employee orientation program
- Provide diverse IT supports as needed for specific business areas
- Maintain an expert level of computer literacy including a solid understanding of the Operating Systems

Detailed Job Description

• Responsible for Windows, PC, AV devices and asset management to provide technical support to employees for PC software and hardware.

• Experience in Windows OS, computer software and hardware maintenance.

• Familiar with the installation, operation, repair and resolving issues in Microsoft Windows OS, including LAN TCP/IP knowledge related to problem research.

• Ability to analyze and solve problems for Microsoft Windows/Office 365/PC.

• Those with information-related certificates are preferred, such as MCSE or CCNA, etc.

• Support the acquisition, installation, maintenance, and administration for Windows, PC software and hardware assets.

• Proficient in oral and written communication skills in both Mandarin and English.

• Those with manufacturing work experience are preferred.

• Participate in on-call rotation.

Work with worldwide corporate groups to implement new solutions and meet business requirements
Utilize approved AI tools and AI-enabled workflows to assist with technical troubleshooting, documentation, knowledge management, and operational efficiency improvements.

About Micron Technology, Inc.

We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich lifefor all. With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience.

To learn more, please visit micron.com/careers

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

To request assistance with the application process and/or for reasonable accommodations,please contact at [email protected].

Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.

Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.

AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification.   

Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.