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Thatch

Offers tax-free health budgets for employees

IT Systems Engineer

System AdministrationConfirmed live in the last 24 hours
Full-timeAustin, TX, USA$145k - $158kIn-person

About the Job

Requirements

  • Four to six years of hands-on IT support or systems engineering experience in a corporate environment, ideally including ownership of identity and access infrastructure.
  • Certification in Network+, Security+, JAMF, Bettercloud, Okta, or comparable credentials.
  • Deep understanding of single sign-on, two-factor authentication, passkeys, conditional access, and password management systems.
  • Experience administering or implementing a privileged access management tool, or a clear grasp of the concepts and willingness to build one from scratch.
  • Strong knowledge of security principles and best practices, with proven ability to implement them at scale.
  • Strong follow-through and organizational skills.

Responsibilities

  • Own the technology stack, including Okta, Iru, Mac, iOS, Android, Rippling MDM/SSO, 1Password, Google Workspace, Microsoft Office, Slack, Zoom, Linear, and Notion.
  • Drive endpoint fleet compliance to 100% coverage across mobile device management, endpoint detection and response, and data loss prevention; own remediation when devices fall out of compliance.
  • Administer conditional access policies, including device trust and managed browser enforcement, and own the exception and escalation process when legitimate access is blocked.
  • Own the privileged access management workflow, including replacing manual quarterly access reviews with automated requests, approvals, and time-bound access removal.
  • Run trusted-device and multi-factor authentication enrollment, and lead remediation campaigns for weak or breached passwords.
  • Own the complete employee lifecycle experience from onboarding through offboarding, managing access control, hardware provisioning, and audit-ready documentation.
  • Vet and administer new software-as-a-service tooling for single sign-on and identity-provider compliance as part of vendor onboarding, and expose and remediate shadow IT.
  • Build and maintain a knowledge base that empowers employees to solve common issues independently.
  • Identify and build automation for repetitive IT and access-management tasks.
  • Partner with the Head of IT and Security to support company-wide initiatives and maintain the company's security posture.

Desired Qualifications

  • Experience driving a fleet from partial to full mobile device management, endpoint detection and response, and data loss prevention compliance, and building an exception workflow that kept support ticket volume manageable.
  • Ability to work independently with minimal supervision and take ownership of projects from start to finish.
  • Ability to learn new technologies quickly with minimal guidance.
  • Patient communication, flexible and inclusive interpersonal skills, and enjoyment of helping others.
  • Resilience in learning from mistakes and approaching technical challenges as opportunities.
  • Ability to thrive in a fast-paced environment and adapt quickly to changing priorities.

About the Company

Thatch

Offers tax-free health budgets for employees

Thatch helps employers replace one-size-fits-all group health plans with tax-free health budgets (via ICHRA/CHOICE), letting employees buy their own individual insurance and eligible care that fits their lives. It works by integrating with payroll and HR platforms (Gusto, Justworks, Paychex, ADP RUN) and offering Thatch Market, a space to spend leftover budget dollars on wellness and care services (like mental health and diagnostics). It differentiates itself by focusing on employer-funded, customizable health budgets instead of traditional group plans and by connecting deeply with payroll systems and carrier partners to streamline enrollment and spending. Thatch’s goal is to scale adoption of these personalized, tax-advantaged health budgets across more employers, expanding partnerships and tools to help members access the care they need.

Company size
51-200
Company stage
Series C
Total funding
$192M
Headquarters
San Francisco, CA
Founded
2021

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