Full-Time

Production Engineer

Own Data

Own Data

1,001-5,000 employees

SaaS data protection and insight platform

Data & Analytics

$106400 - $159600monthly

Unlimited PTO, medical benefits, 401(k) with 4% employer match, discretionary bonuses/incentives, stock options, catered lunches

Junior

San Diego, CA, USA

Required Skills
Bash
Microsoft Azure
Python
SQL
Postgres
AWS
Linux/Unix
Requirements
  • 2 years of Tier II Support or similar experience
  • Strong Linux/Unix proficiency
  • Cloud experience (AWS and Azure preferred)
  • Database knowledge (PostgreSQL and MariaDB)
  • Intermediate level SQL queries
  • Fluent in English
  • Experience in writing scripts in Python/Bash/Shell
  • Programming skills (strong advantage)
  • Customer-oriented
  • Outstanding communication skills
  • High sense of urgency
  • Experience with Enterprise Software, B2B SaaS, and 24x7x365 organizations
Responsibilities
  • Monitor production application and identify errors
  • Proactive production maintenance
  • Investigate production bugs/issues with Engineering
  • Manage production incidents/outages
  • Implement application monitoring
  • Support Engineering with privileged data access requests
  • Support User Acceptance Testing (UAT) and provide product feedback
  • Troubleshoot escalated customer issues and coordinate solutions
  • Identify solutions to customer challenges
  • Improve support knowledgebase and automation

Company Stage

Series E

Total Funding

$507.3M

Headquarters

Englewood Cliffs, New Jersey

Founded

2015

Growth & Insights
Headcount

6 month growth

128%

1 year growth

128%

2 year growth

128%
INACTIVE