In PersonMust be local to the area; fully onsite with no hybrid or work-from-home arrangements.
Medical, Clinical & VeterinaryClinical Support & Patient Administration
About the job
Requirements
High school graduation or equivalent is required.
Excellent interpersonal, intrapersonal, oral, and written communication skills.
Strong customer service skills and a professional, welcoming demeanor.
Ability to multitask in a fast-paced, high-volume environment.
Above-average typing and computer skills.
Strong organizational and prioritization skills in high-stress situations.
Ability to manage frequent interruptions and competing demands.
Ability to work independently and as part of a team.
Responsibilities
Serve as a welcoming presence in the registration area and provide customer service to patients and visitors.
Interview patients upon admission and accurately enter demographic and insurance information into the system.
Obtain patient documentation and scan items such as identification cards, insurance cards, consent forms, and advance directives.
Maintain departmental logs and accurate records.
Assist with patient admissions, transfers, and other patient access functions as assigned.
Answer telephones and manage incoming messages and requests professionally and efficiently.
Assist patients with financial assistance applications and payment plans, and post payments to patient accounts.
Maintain confidentiality while ensuring accuracy and quality of work.
Collaborate with team members to support efficient department operations and patient flow.
Perform additional duties as assigned.
Desired Qualifications
Knowledge of medical terminology and health insurance processes.
Experience with EPIC.
Join our team at Wyandot Memorial Hospital, where you’ll find a supportive, community-focused environment, excellent benefits, and the opportunity to make a real difference in the lives of our patients. Be part of a dedicated team that values teamwork, professional growth, and a strong commitment to compassionate, high-quality care.
The Revenue Cycle Representative II is part of the Patient Access Department and is a full-time role working approximately 80 hours per two-week pay period. This position includes weekend and holiday responsibilities. The Revenue Cycle Representative II serves as a welcoming first point of contact for patients while supporting registration, admissions, and revenue cycle processes. This role ensures accurate patient information, efficient workflow, and a positive patient experience through strong communication, organization, and customer service.
This position is fully onsite and requires employees to work on location. Hybrid or work-from-home arrangements are not available. Candidates must be local to the area.
Qualifications
High school graduate or equivalent required
Excellent interpersonal, intrapersonal, oral, and written communication skills
Strong customer service skills with a professional and welcoming demeanor
Ability to multitask in a fast-paced, high-volume environment
Above average typing and computer skills required
Knowledge of medical terminology and health insurance processes preferred
Strong organizational and prioritization skills in high-stress situations
Highly motivated with the ability to manage frequent interruptions and competing demands
Ability to work effectively both independently and as part of a team
Experience with EPIC preferred
Key Responsibilities
Serve as a welcoming presence in the registration area, providing excellent customer service to patients and visitors
Interview patients upon admission and accurately enter required demographic and insurance information into the system
Obtain necessary patient documentation and scan items such as ID cards, insurance cards, consent forms, and advance directives
Maintain departmental logs and ensure accurate recordkeeping
Assist with patient admissions, transfers, and other patient access functions as assigned
Answer telephones and manage incoming messages and requests professionally and efficiently
Assist patients with financial assistance applications, payment plans, and posting payments to patient accounts
Maintain strict confidentiality while ensuring accuracy and quality of work
Collaborate with team members to support efficient department operations and patient flow