HybridAt least two days in-office per week; travel within the Greater Toronto Area is required.
About the job
Requirements
A post-secondary diploma or degree in marketing, business development, career development, or a related field.
At least 2 years of experience in employer engagement, recruitment, or workforce development.
A proven track record of working with diverse client populations and building employer partnerships.
Strong communication, mathematical, judgment, problem-solving, and relationship-building abilities.
Advanced proficiency in Microsoft Office, customer relationship management systems, and digital tools.
Experience with data analysis and reporting.
Employment requires satisfactory vulnerable sector screening, references, and proof of education.
Responsibilities
Develop tailored employer engagement strategies to support hiring needs and promote inclusive practices.
Advocate for diverse hiring practices and create opportunities for inclusion groups.
Conduct in-person employer outreach, including site visits, to build partnerships and identify job opportunities.
Maintain an updated job registry of current openings and employer contacts.
Advocate for job carving opportunities to create customized roles aligned with clients’ skills and abilities.
Align recruitment efforts with client goals and ensure sustainable placements and job starts.
Meet key performance indicators for job starts and placements.
Support clients during employment activities, including interviews, as required.
Collaborate with Career Specialists to match clients with suitable roles.
Collaborate with Retention Specialists to incorporate retention strategies during job development.
Oversee onboarding and provide ongoing support for successful placements and job starts.
Follow up with employers and clients to monitor progress and address challenges related to long-term job maintenance.
Facilitate direct referrals and maintain employer-client relationships.
Plan and execute employer-focused job fairs, workshops, networking sessions, and related events.
Plan and facilitate meet-and-greet events connecting employers with job-ready clients.
Engage employers during events to strengthen partnerships and employment opportunities.
Track and report event outcomes.
Maintain accurate case notes using case management systems in compliance with funder and organizational standards.
Monitor and effectively use allocated placement funding.
Manage and track contracts, claims, and expenditures using mathematical and negotiation skills.
Compile reports on placement success rates, employer satisfaction, and retention outcomes.
Define and track employer success metrics related to inclusive hiring.
Collect and manage employer claims, contracts, and proof-of-employment documentation.
Stay informed about labour market trends, inclusive hiring practices, and employment legislation.
Use data analytics to improve placement outcomes and meet performance-based funding goals.
Develop recruitment strategies addressing barriers faced by clients with complex needs.
Create customized engagement plans for small and medium-sized businesses to address barriers to inclusive hiring.
Participate in professional development related to inclusive hiring, data-driven engagement, and employer-client relationship management.
Adhere to workplace policies and maintain professionalism.
Maintain an on-camera presence during virtual meetings.
Work in a hybrid model with at least two in-office days per week and attend additional onsite activities as required.
Travel within the Greater Toronto Area for employer site visits, training, networking events, and community outreach.
Work evenings and weekends when needed to support program goals or employer relationships.
Replace work-from-home days with in-office or offsite attendance when organizational needs require it.
Perform additional tasks supporting organizational needs and program delivery.
Desired Qualifications
Certification in career development, such as Certified Career Development Professional, and/or human resources certification.
Knowledge of local labour markets and workforce needs.
Multilingual capabilities, including French, Spanish, Mandarin, or Arabic.
A valid driver’s license and access to reliable transportation for travel within the Greater Toronto Area.
First Aid and CPR certification.
ABOUT US
Springboard's mission is to build stronger communities by helping youth and adults develop the skills they need to reach their full potential. As a charitable organization, we deliver innovative, professional and diverse programming by establishing partnerships between our clients and their community. Springboard’s program areas include community justice, employment, developmental services, youth justice, Weed out The Risk and The Community Learning HUB.
WHO WE ARE
People are at the centre of everything we do. We foster opportunities for skills development, personal growth and social interaction. We also actively promote work/life balance and mental health supports. We foster communication across the agency, from our Town Halls to our quarterly Springboard orientations. We are a learning organization and our people have the opportunity to provide feedback into all areas of the organization.
We have an active Employee Engagement Committee that focuses on connecting staff through communication, a rewards and recognition program, career development initiatives and social/team building opportunities. Springboard offers a comprehensive benefits package for full time, permanent staff and, a savings plan for all permanent positions.
THE OPPORTUNITY
Integrated Employment Services (IES) Program
The IES program provides tailored support for individuals facing barriers to employment, helping them achieve meaningful, long-term outcomes. By addressing the unique challenges of each client, we create pathways to sustainable employment that transform lives and strengthen communities.
The Employer Engagement Specialist works in a community-based setting with at risk, correctional or special needs clients as well as business owners, managers, employers and community partners to support the Employment programs in accordance with funder guidelines. In addition, assistance with workshop facilitation is also required. The position encompasses the primary functions of employer engagement, marketing, managing stipend contracts, job matching, coaching and retention to provide clients with employment and community service experience through subsidized placements. The position also involves liaising and maintaining positive relationships with employers, community - based agencies and business associations. This role may be required to work flexible hours and in more than one location while assisting clients with employment/ service placement maintenance.
Job Class
Union
Department
Employment Services
Location
3195 Sheppard Ave E, Toronto ON (Scarborough)
Status
Full-time, Contract (until March 31, 2027)
Pay Rate
$59,005.61 per annum
Vacancy Number
ES-U26-36R
Number of vacancies
1
Available
Immediately
Hours/Shifts
Monday to Friday, 8-hour shifts between 8:30 AM – 5:00 PM (minimum two days per week in-office, based on operational needs)
flexibility for evenings/weekends. Schedules are subject to change to meet departmental needs.
WAYS YOU CAN CONTRIBUTE
Employer Engagement and Partnerships
Develop tailored employer engagement strategies to support hiring needs and promote inclusive practices.
Advocate for diverse hiring practices to create opportunities for inclusion groups.
Conduct regular employer outreach in-person, including site visits, to build partnerships and identify job opportunities.
Maintain a detailed and updated job registry of current job openings and employer contacts.
Advocate for job carving opportunities to create customized roles that align with clients’ specific skills and abilities.
Align recruitment efforts with client goals, ensuring sustainable placements, and Job Starts for at least one year.
Consistently meet KPI’s for Job Starts, and placements to ensure program success.
Provide tailored support to clients by joining them for employment activities (interviews, etc.), as required.
Client Placement and Retention
Collaborate with Career Specialists to match clients to suitable roles, ensuring alignment with client skills and employer needs.
Collaborate with Retention Specialists to incorporate retention strategies during job development, ensuring employers are prepared to support clients post-placement.
Oversee the onboarding process and provide ongoing support to ensure successful placements, and Job Starts.
Conduct regular follow-ups with employers and clients to monitor progress and address challenges, focusing on long-term job maintenance.
Facilitate direct referrals and maintain strong employer-client relationships.
Event Planning and Outreach
Plan and execute employer-focused events such as job fairs, workshops, networking sessions, etc.
Plan and facilitate meet-and-greet events where employers can interact directly with job-ready clients to strengthen alignment.
Actively engage with employers during events to enhance partnerships and job placement and employment opportunities.
Documentation and Reporting
Track and report outcomes of events to assess effectiveness.
Maintain up-to-date and accurate case notes of client and employer interactions, placements, and outcomes using case management systems, in compliance with funder and organizational standards.
Ensure the allocated funding for placements is effectively utilized, consistently monitored, and gradually spent.
Use mathematical and negotiation skills to manage and track contracts, claims, and expenditures.
Compile reports to track metrics such as placement success rates, employer satisfaction, and retention outcomes.
Define and track employer success metrics (e.g., increased retention rates for diverse hires), showcasing the benefits of inclusive hiring.
Collect and manage employer claims, contracts, and Proof of Employment documentation.
Innovation and Strategy
Stay informed about labour market trends, inclusive hiring practices, and employment legislation to refine engagement strategies.
Use data analytics to improve placement and employment outcomes for inclusion groups and meet performance-based funding goals.
Innovate recruitment strategies to address barriers for clients with complex needs.
Create customized engagement plans for small and medium-sized businesses, addressing barriers to inclusive hiring (e.g., shared staffing models, subsidized accommodations, etc.).
Workplace Expectations, Professionalism, and Compliance
Participate in ongoing professional development in inclusive hiring practices, data-driven engagement strategies, employer-client relationship management, etc.
Maintain professionalism and always adhere to workplace policies, ensuring focus and productivity in all environments.
Adhere to the organization’s business casual dress code during work hours, whether onsite, online, or when working offsite.
Maintain an on-camera presence during virtual meetings.
Be available to work a hybrid model with at least two in-office days per week and additional onsite presence as required. In-person attendance is a mandatory requirement of the role and cannot be accommodated for remote work on these days.
Travel within the GTA to attend employer site visits, trainings, networking events, community outreach activities, etc.
Flexibility to work evenings and weekends when needed to support program goals or employer relationships.
Replace work-from-home days with in-office or offsite attendance for employer networking, team collaboration, or other organizational needs.
Perform additional tasks as required to support organizational needs, and program delivery.
WHO YOU ARE
Required Qualifications
Education:
Post-secondary diploma/degree in marketing, business development, career development, or a related field.
Experience:
2+ years in employer engagement, recruitment, or workforce development.
Proven track record working with diverse client populations and building employer partnerships.
Skills
Strong communication, mathematical skills, judgment, problem-solving, and relationship-building abilities.
Advanced proficiency in MS Office, CRM systems, and digital tools.
Experience with data analysis and reporting.
Preferred Qualifications
Certification in Career Development, (e.g., CCDP) and/or Human Resources.
Knowledge of local labour markets and workforce needs.
Valid driver’s license and access to reliable transportation for travel within the GTA.
First Aid/CPR certification.
APPLICATION INSTRUCTIONS
Thank you for your interest in working with Springboard. Please submit cover letter and resume in one document. Employment requires satisfactory VSS, references and proof of education. Deadline for applications is October 5, 2026. Only selected candidates will be contacted.
Resumes received after the above-stated deadline will be considered at the discretion of the hiring supervisor. No phone calls please. Thank you for applying.
AI in our Hiring Process: We use an application tracking system with AI-assisted tools to help us stay organized and review applications efficiently. While technology supports the process, it never replaces human judgment. Every application is personally reviewed by the hiring manager, and all hiring decisions are made by people — not AI.
Springboard values the diverse skills and experiences and is committed to an inclusive and accessible environment. Accommodations are available throughout the recruitment process upon request.
Why Join Springboard?
Be part of a mission-driven, inclusive organization that values people and impact.
Comprehensive benefits package and pension plan.
Access to training, mentorship, and career development opportunities.
A dynamic team environment focused on learning, growth, and making a difference.
Active Employee Engagement Committee that focuses on connecting staff through communication, a rewards and recognition program, career development initiatives and of course, social and team building opportunities.