CHOICES Care Coordinator - Warren and Cannon Counties
Full-TimeUpdated on 10/2/2026
No salary listed
Mid
Master's
Tennessee, USA
RemoteMust live in Warren or Cannon County, Tennessee; the role includes travel to members’ homes.
About the job
Requirements
Three years of experience in a clinical setting.
Two years of clinical experience is required.
An active Tennessee registered nurse license, or an active license in the employee’s state of residence if that state participates in the Nurse Licensure Compact Act; alternatively, a Master’s in Social Work with an active unrestricted LCSW, LMSW, or LAPSW license.
Exceptional customer service skills.
Residence in Warren or Cannon County, Tennessee.
Availability for an 8:00 a.m. to 5:00 p.m. Eastern Time schedule with no on-call requirement.
A valid driver’s license.
A TB skin test for coordinators who work in the field.
Various immunizations and associated medical tests may be required.
Completion of a digital literacy assessment.
Basic Microsoft Office and email skills.
Effective time-management skills.
Strong oral and written communication skills.
Strong interpersonal and organizational skills.
Compliance with applicable auto-insurance requirements and maintenance of an acceptable motor vehicle record when routinely driving a personal or rental vehicle for company business.
Responsibilities
Partner with members and families to identify supports and direct services that meet personal goals for health, employment, and independent or community living.
Collaborate with clinical and social-support colleagues to meet each member’s physical, behavioral-health, and long-term-service needs.
Conduct thorough, objective face-to-face visits and assess each member’s situation, including physical, behavioral, functional, psychosocial, financial, employment, and independent-living needs.
Use criteria to authorize appropriate home- and community-based services, confirm that services are provided, and ensure that members’ needs are met.
Travel to members’ homes for visits and manage demands and requests from internal and external stakeholders.
Are you a compassionate individual who enjoys helping others achieve their personal health and wellness goals? If so, a career as a CHOICES Care Coordinator might be perfect for you.
As a Care Coordinator, you will make a lasting impact on members’ lives by ensuring their safety at home or within a community setting. In this role, you’ll travel to member’s homes for visits, while managing various demands and requests from both internal and external stakeholders. We’re seeking individuals who excel in problem-solving through critical thinking, and who are adept at time management and prioritizing daily tasks. You should be self-motivated, flexible, and thrive in a fast-paced environment. Most importantly, you should have a passion for improving the quality of life for diverse members in their communities.
You will be a great match for this role if you have: • 3 years of experience in a clinical setting • Registered nurse with an active license in the state of Tennessee or hold a license in the state of their residence if the state is participating in the Nurse Licensure Compact Act; or Masters in Social Work with an active unrestricted license (LCSW, LMSW, or LAPSW). • Exceptional customer service skills • Must live within the following TN county: Warren and Cannon Counties • Available for an 8:00am – 5:00pm EST(no on call) schedule, with the option (upon management approval) to work a compressed work week after 1 year.
Job Responsibilities
Partnering with members and families to identify needed supports and direct services to meet personal goals for good health, employment and independent or community living.
Collaborates with a team of clinical and social support colleagues to meet the physical, behavioral health and long term service needs of each member.
Conduct thorough and objective face-to-face visits with and assess each members situation to determine current status and needs, including physical, behavioral, functional, psycho-social, financial, and employment and independent living expectations.
Utilizing criteria for authorizing appropriate home and community based services and confirm those services are being provided and that members needs are being met.
Valid Driver's License.
TB Skin Test (applies to coordinators that work in the field).
Position requires 24 months in role before eligible to post for other internal positions.
Various immunizations and/or associated medical tests may be required for this position.
This job requires digital literacy assessment.
Job Qualifications
Experience
2 years - Clinical experience required
Skills\Certifications
PC Skills required (Basic Microsoft Office and E-Mail)
Effective time management skills
Excellent oral and written communication skills
Strong interpersonal and organizational skills
License
Registered nurse with an active license in the state of Tennessee or hold a license in the state of their residence if the state is participating in the Nurse Licensure Compact Act; or Masters in Social Work with an active unrestricted license (LCSW, LMSW, or LAPSW).
Employees who are required to operate either a BCBST-owned vehicle or a personal or rental vehicle for company business on a routine basis* will be automatically enrolled into the BCBST Driver Safety Program. The employee will also be required to adhere to the guidelines set forth through the program. This includes, maintaining a valid driver’s license, auto insurance compliance with minimum liability requirements; as defined in the “Use of Non BCBST-Owned Vehicle” Policy (for employees driving personal or rental vehicles only); and maintaining an acceptable motor vehicle record (MVR). *The definition for "routine basis" is defined as daily, weekly or at regularly schedule times.
Number of Openings Available
0
Worker Type:
Employee
Company:
VSHP Volunteer State Health Plan, Inc
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