City Wide Facility Solutions Houston

Facility management with scheduling 20+ services

Facility Solutions Associate

Account ManagementConfirmed live in the last 24 hours

Full-timeNaperville, IL, USA$55k - $61k

About the Job

Requirements

The position requires 1–3 years of experience in facility management, building maintenance, operations, sales, account management, or a related field.
Candidates must be comfortable using Microsoft Office and customer relationship management systems.
Candidates must have reliable transportation and be able to travel throughout the assigned territory.
A high school diploma is required.

Responsibilities

Manage and grow relationships with assigned client accounts.
Conduct routine quality-control inspections of client facilities.
Address service concerns and ensure timely resolution of client requests.
Coordinate and support contracted service providers to maintain service excellence.
Negotiate pricing and service agreements for additional project work.
Recruit, onboard, and manage contractor relationships when needed.
Identify opportunities to expand services within existing accounts.
Use customer relationship management and Microsoft Office tools to document inspections, client interactions, and service activities.
Collaborate with sales, accounting, operations, and service teams to deliver customer satisfaction.

Desired Qualifications

A bachelor's degree is preferred.

Facility Solutions Associate

City Wide Facility Solutions · Naperville, United States · Full-time · Posted 2026-09-02

Salary: USD 55,000–61,000

Workplace: on_site

Department: Illinois

Description

Join a Growing Team at City Wide Facility Solutions

Are you a relationship-driven professional who enjoys solving problems, building partnerships, and ensuring exceptional customer experiences? Facility Solutions Associate describes a role that serves as the primary point of contact for clients and independent contractors, helping ensure facilities are serviced to the highest standards while identifying opportunities for business growth

At City Wide Facility Solutions, we help businesses maintain clean, safe, and productive environments. We're looking for a motivated Facility Solutions Associate who thrives in a fast-paced environment and enjoys a mix of customer service, operations, account management, and business development.

What You'll Do

Manage and grow relationships with assigned client accounts.
Conduct routine quality control inspections of client facilities.
Address service concerns and ensure timely resolution of client requests.
Coordinate and support contracted service providers to maintain service excellence.
Negotiate pricing and service agreements for additional project work.
Recruit, onboard, and manage contractor relationships when needed.
Identify opportunities to expand services within existing accounts.
Utilize CRM and Microsoft Office tools to document inspections, client interactions, and service activities.
Collaborate with sales, accounting, operations, and service teams to deliver exceptional customer satisfaction.

Requirements

1-3 years of experience in facility management, building maintenance, operations, sales, account management, or a related field
Strong interpersonal and relationship-building skills
Excellent communication and problem-solving abilities
Highly organized with exceptional attention to detail
Comfortable using Microsoft Office and CRM systems
Reliable transportation and ability to travel throughout assigned territory
High School Diploma required; Bachelor's Degree preferred

Benefits

Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k with Company Match)
Paid Time Off
Quarterly Team Outings'

Apply

Apply at City Wide Facility Solutions

About the Company

City Wide Facility Solutions Houston

Facility management with scheduling 20+ services

City Wide Facility Solutions Houston coordinates and manages building maintenance for property owners and managers. It offers scheduling and oversight of 20+ interior and exterior services through a nationwide network of franchise locations, helping clients handle facility needs without juggling multiple vendors. The service works by acting as a single point of contact that plans, schedules, and monitors maintenance tasks across trades, simplifying coordination for clients. The company differentiates itself through its large franchise network and central scheduling model, which lowers time, stress, and resource demands for facility management. Its goal is to provide a reliable, one-stop facility management solution that streamlines upkeep for buildings and continuously expand its franchise footprint across the U.S. and Canada.

Company size: 501-1,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Lenexa, KS
Founded: 2001

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