Graduate Field Service Engineer - Empowering Customer Success in Life Sciences

Job Description

現在アジレントでは2027年卒向け新卒採用フィールドサービスエンジニア職を募集しています。以下は職務概要となります。ご興味をお持ちの方はご応募をお待ちしております。

As a Graduate Field Service Engineer, you will play a vital role in supporting our customers by ensuring their Agilent systems operate at peak performance. This is an exciting opportunity to start your career with a global leader in life sciences and analytical technologies, where your work directly impacts scientific innovation and customer success.

You will be part of a collaborative team that values precision, integrity, and customer care. Through hands-on experience and structured training, you will develop technical expertise while building trusted relationships with customers.

Key Responsibilities

• Install and optimize Agilent hardware, software, and networking products at customer sites.

• Diagnose and resolve product performance issues to minimize downtime.

• Perform preventive maintenance and repair services to ensure operational excellence.

• Advise customers on configurations and best practices to enhance system performance.

• Proactively address potential equipment or software issues to prevent business interruptions.

• Collaborate with internal teams (Support, Sales, Marketing, R&D) to deliver integrated solutions.

• Participate in technical training sessions and share knowledge with peers and customers.

• Comply with Agilent-approved credentialing requirements for customer site access.

Qualifications

To thrive in this role, you bring curiosity, a commitment to learning, and a strong technical foundation. At Agilent, we value teamwork, respect, and a customer-first mindset – qualities that help us build trusted relationships and deliver excellence.

We’re looking for graduates who have:

• Bachelor’s or Master’s degree in Engineering, Life Sciences, or a related field

• Strong interest in technology and customer service

• Ability to learn and apply technical concepts quickly

• Effective communication and problem-solving skills

• Willingness to travel to customer sites within Japan

• Minimal to no prior work experience required – ideal for recent graduates

Why Join Us?

At Agilent Japan, you’ll be part of a global leader driving innovation in life sciences, diagnostics, and applied markets. Locally, we operate from five key sites, with over 560 talented employees who share a culture built on trust, respect, and uncompromising integrity. We pride ourselves on being a dynamic and inclusive workplace that celebrates diversity and fosters innovation.

What we offer:

• Agilent Result Bonus and Stock Purchase Plan

• Comprehensive social insurance (pension, health, unemployment, accident compensation)

• Corporate pension (retirement benefit plan)

• Generous holidays (two days off per week, national holidays, May 1, year-end/New Year)

• Paid time off, including “Life Support” holidays

• Flextime system for work-life balance

• Training and development programs to accelerate your growth

• Internal Job Posting system for career mobility

Join us and build a career where your work truly matters – supporting scientific breakthroughs that improve lives worldwide.

About Agilent:

As a global leader in laboratory and clinical technologies, we are passionate about bringing great science to life. Our commitment to quality and innovation supports cutting-edge life science research, patient diagnostics, and ensures the safety of water, food, and pharmaceuticals. As scientists and clinicians pursue small, everyday advances and life-changing discoveries, we provide trusted answers to their most critical questions and challenges. More information about Agilent is available at https://www.agilent.com  

Additional Details

This job has a full time weekly schedule. It includes the option to work remotely.Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locationsAgilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Travel Required:

75% of the Time

Shift:

Day

Duration:

No End Date

Job Function:

Services & Support