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EXL

Analyzes business data and runs outsourced operations

IT Project Manager / Scrum Master

IT Project ManagementConfirmed live in the last 24 hours
Full-timeGurugram, Haryana, IndiaNo salary listedIn-person

About the Job

Requirements

  • At least 10 years of IT project or program management experience, including at least 4 years as a Scrum Master in Agile environments.
  • Hands-on expertise in SAS ecosystem delivery, such as Base SAS, Viya, SAS Grid, or SAS on Cloud.
  • Deep experience in Jira administration, configuration, workflow automation, and reporting.
  • Proven success managing data platform migrations and analytics transformation programs.
  • Strong command of Agile, Scrum, or SAFe delivery practices.
  • Exceptional interpersonal and stakeholder management skills.
  • A Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
  • Demonstrated decision-making, analytical, and problem-solving abilities.
  • Strong verbal and written communication skills for managing client discussions.
  • Familiarity with Agile methods including daily scrum, sprint planning, and backlog refinement.

Responsibilities

  • Lead delivery of end-to-end SAS and data platform projects, including large-scale platform migrations such as on-premises to cloud and SAS 9.4 to Viya.
  • Act as Scrum Master for one or more Agile teams, running daily stand-ups, retrospectives, sprint planning, and reviews.
  • Set up and customize Jira and Confluence for Agile project tracking, including custom workflows, dashboards, and reporting templates.
  • Engage with Product Owners and business stakeholders to define and prioritize backlogs and drive timely, high-quality sprint deliverables.
  • Track project KPIs and milestones; manage risks, dependencies, and communication plans.
  • Coordinate with cross-functional teams including developers, QA, DevOps, and architects.
  • Facilitate Agile coaching and continuous improvement for team maturity.
  • Drive status reporting and executive-level updates across business and IT stakeholders.
  • Manage vendors, timelines, and budget planning as needed.

Desired Qualifications

  • Certified Scrum Master (CSM or PSM) and/or PMP or PMI-ACP certification.
  • Insurance industry experience, especially within Property & Casualty (P&C) lines of business.
  • Familiarity with insurance data domains including policy, claims, underwriting, and actuarial models.
  • Understanding of regulatory requirements and compliance frameworks in the insurance sector.
  • Exposure to cloud platforms such as AWS or Azure and DevOps tools such as Jenkins, GitHub, or Bitbucket.

About the Company

EXL

Analyzes business data and runs outsourced operations

EXL analyzes business data and runs outsourced operations for insurers, healthcare payers, banks, retailers, and other large organizations. Its teams combine industry expertise with data engineering and AI to handle tasks such as claims processing, payment reviews, customer service, and finance within existing technology environments. The company also builds software, including LifePRO, which manages insurance policies, and EXLdata.ai, which connects fragmented data for use in AI systems. Clients pay for consulting projects, ongoing managed services, and software delivered through the cloud. EXL was founded in 1999 and is headquartered in New York City.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1999

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