Magellan Health

Manages complex health services via technology

Victim Advocate

Case Management & AdvocacyConfirmed live in the last 24 hours

Full-timeDaegu, South KoreaIn-person

About the Job

Requirements

A bachelor's degree from an accredited school in social work, psychology, marriage, family and child counseling, counseling or behavioral science, education, community health, or public health.
Two years of experience working with victims of domestic abuse or sexual assault, or in victim advocacy services.
Working knowledge of family violence dynamics, safety planning, risk assessments, local community resources, federal and state laws pertaining to domestic abuse or sexual assault, family law, and the Victim Rights Bill.
Ability to intervene in crisis situations using sound professional judgment, ethical practice, and common sense.
Ability to work independently to assess risk and develop, implement, and evaluate safety and intervention plans to meet victim needs.
Understanding, sensitivity, and empathy for victims, and the ability to develop trusting helping relationships.
Ability to work effectively with individuals and families from diverse racial, ethnic, and socioeconomic backgrounds.
Ability to work cooperatively with military and civilian medical, social service, law enforcement, and legal personnel on behalf of victims.
A valid, unrestricted motor vehicle license.
Transportation to transport a victim in a crisis non-emergency situation as a last resort.
Ability to provide on-call victim advocacy services 24 hours a day, seven days a week.
Flexibility to work primarily nights and weekends, with some daytime hours depending on installation needs.

Responsibilities

Provide advocacy, intervention, prevention, education, and training services addressing domestic violence under the Army Family Advocacy Program and Victim Advocacy Program.
Provide crisis intervention and comprehensive services, including emotional support, arranging transportation, accompanying victims to medical, legal, or law enforcement appointments when requested, assisting with protective orders, and helping secure emergency food or shelter and access information about benefits.
Work directly with victims to ensure their expressed needs are advocated for and presented to personnel at intervening agencies.
Assess imminent risks to victims’ health or safety and make appropriate referrals.
Help victims navigate the system to obtain desired services and refer them to appropriate services for continued care.
Ensure victims of domestic abuse receive sensitive, confidential, immediate, and comprehensive care and treatment to restore health and well-being.
Conduct initial screening, non-clinical risk and lethality assessments, and safety planning with victims of domestic abuse.
Assist victims in developing safety plans and provide emotional support, crisis intervention, prevention awareness, and education.
Liaise with the installation Family Advocacy Program Manager to coordinate comprehensive victim services and training for domestic abuse victims, family members, soldiers, and civilians authorized to receive services at a Military Treatment Facility.
Provide crisis intervention and a warm handoff to community resources for victims who are not eligible for services through a Military Treatment Facility.
Provide information about victim rights, services, and resources available on or off the installation.
Coordinate with the Family Advocacy Program Manager to develop procedures ensuring victims of domestic abuse receive timely and appropriate information.
Contact a victim of domestic abuse by telephone within 20 minutes or face to face within 60 minutes when requested by the victim.
Explain Family Advocacy Program disclosure and reporting options during initial contact so victims can make informed decisions about disclosing information about abuse.
Ensure first responders, including emergency medical services or law enforcement, are contacted immediately during crisis situations involving imminent harm to a victim, their children, or program staff.
Operate within the established guidelines of the Family Advocacy Program and Victim Advocacy Program, Army Regulation 608-18.
Conduct domestic abuse training and awareness programs for soldiers, family members, and civilians.
Apply an understanding of Problematic Sexual Behavior—Child and Youth.
Guide client families through investigations, encourage their participation, and help them understand their rights as victims of a crime.
Formulate intervention strategies to improve a family’s coping skills during child abuse investigations and prosecutions.
Identify and attempt to meet the needs of children and families in crisis.
Educate non-offending caregivers about the dynamics and possible long-term consequences of child abuse.
Assess family needs and encourage non-offending caregivers to participate in recommended services and counseling.
Provide information and assistance with completing Crime Victims’ Compensation applications.
Serve as a liaison between families and multidisciplinary team members as needed.
Assist multidisciplinary team members in identifying client needs and providing recommendations.
Represent the best interests of children and families at multidisciplinary team case review meetings.
Accompany non-offending caregivers to court or other appointments when requested.
Participate in relevant community awareness campaigns and prevention events.
Maintain ongoing case management and complete all data entry within three business days.
Maintain daily contact with victims in crisis and contact victims who are not in crisis at least every 30 days.
Transfer cases appropriately when victims leave the servicing area and close cases when advocacy services are completed, with the Family Advocacy Program Manager’s concurrence.

Desired Qualifications

Military experience.

Provides services in support of the advocacy, intervention, prevention, education and training to address domestic violence under the Army’s Family Advocacy Program (FAP). This position supports the Army’s Victim Advocacy Program (VAP) which provides comprehensive services 24 hours a day, 7 days per week, to assist and advocate for victims of domestic abuse and to ensure a victim's easy transition to community resources. The victim advocate (VA) serves Soldiers and Army Families living on and off the installation in accordance with the program protocol.

Provides crisis intervention and comprehensive services to include emotional support, arrangement of transportation; accompany victims to medical, legal and/or law enforcement appointments (when requested), assist in securing protective orders, emergency food and/or shelter and information benefits.
Works directly with victims to ensure that expressed needs are advocated and presented to personnel at intervening agencies.
Assesses imminent risks for health and/or safety of the victim and make referrals as appropriate.
Assists victims with navigating the system to obtain the services desired and refer victims to the appropriate services for continued care.
Ensures victims of domestic abuse receive sensitive, confidential and immediate comprehensive care and treatment needed to restore health and well-being.
Performs initial screening, non- clinical risk and lethality assessment and safety planning with victims of domestic abuse.
Assists victims in developing safety plans, conduct a lethality assessment, and provide emotional support, crisis intervention, prevention awareness and education to victims.
Liaisons with the installation Family Advocacy Program Manager (FAPM) to ensure that comprehensive victim services and training are provided through a coordinated community response to domestic abuse victims, , Family Members, Soldiers and Civilians authorized to receive services at a Military Treatment Facility.
Provides crisis intervention and a warm hand off to community resources for victims who are not eligible for services through a Military Treatment Facility.
Provides information on victim rights, services and resources available on and/or off the installation.
Coordinates with the (FAPM) to develop procedures that ensure victims of domestic abuse receive timely and appropriate information.
When contacted by a victim of domestic abuse, make contact either telephonically within 20 minutes or face to face within 60 minutes (when requested) by the victim.
Explains FAP disclosure and reporting options during the initial contact to ensure that the victim makes informed decisions about disclosing information regarding the abuse.
Ensures that first responders, (Emergency Medical Services and or law enforcement etc.) are contacted immediately during crisis situations where there is imminent harm to the victim, their children or program staff..
Operates within established guidelines of the FAP and the Victim Advocacy Program, AR 608-18.
Conducts domestic abuse training and awareness programs to educate Soldiers and Family members and Civilians.
Understanding of Problematic Sexual Behavior- Child and Youth (PSB-CY)
Guide client families through the investigative process, encourage their participation in the process, and help them understand their rights as a victim of a crime.
Formulate appropriate intervention strategies to improve a family’s coping skills during a child abuse case investigation and prosecution process.
Identify and make every attempt to meet the needs of children and families who may be in crisis
Educate non-offending caregivers about the dynamics and possible long-term consequences of child abuse
Assess family needs and encourage non-offending caregivers to participate in recommended services and counseling.
Provide information and assistance with completing Crime Victims’’ Compensation applications.
Serve as a liaison between the family and multidisciplinary team members as needed.
Assist multidisciplinary team members in identifying client needs and providing recommendations.
Represent the child and family’s best interest at multidisciplinary team case review meetings.
Accompany non-offending caregivers to court or other appointments, when requested.
Participate in relevant community awareness, campaigns and prevention events.
Maintain ongoing case management, all data entry must be completed within three business days.
Ensure daily contact with a victim while in crisis and no less than every 30 days when not in crisis.
When a victim departs the servicing area, case shall be transferred as appropriate, when advocacy services are completed, the case will be closed as appropriate, with concurrence from the FAPM.
Part Time Positions: part time positions vary in hours from 12 – 35 hours per week. Flexible schedule is required for this position, as you will be asked to work primarily nights, weekends, and some hours during the day, depending on the needs of the installation. More information will be provided if you are selected for the interview process.

The job duties listed above are representative and not intended to be all-inclusive of what may be expected of an employee assigned to this job. A leader may assign additional or other duties which would align with the intent of this job, without revision to the job description.

Other Job Requirements

Responsibilities

Bachelor"s Degree from an accredited school in social/work, psychology, marriage, family, and child counseling, counseling or behavioral science, education, community health or public health.
Two years" experience working with victims of domestic abuse/sexual assault violence or victim advocacy services.
Working knowledge of Family violence dynamics, safety planning, risk assessments, local community resources, and federal and state laws pertaining to domestic abuse or sexual assault, Family law and the Victim Rights Bill.
Possess ability to intervene in crisis situations, using sound professional judgment, ethical practice, and common sense.
Ability to work independently to assess risk, develop, implement, and evaluate safety and intervention plans to meet victim needs.
Demonstrated understanding, sensitivity, and empathy for victims.
Possess the ability to develop trusting helping relationships.
Possess the ability to work effectively with individuals and families from diverse racial, ethnic, and socioeconomic backgrounds.
Ability to work cooperatively with military and civilian medical, social service, law enforcement, and legal personnel on behalf of victims.
Must possess and maintain a valid, unrestricted motor vehicle license.
Must possess transportation to transport victim in crisis (non-emergent) situations as a last resort.
Must be able to provide on-call 24 hours/7 days per week victim advocacy services.

General Job Information

Title

Full-time On Site Victim Advocate, Daegu, Korea

Grade

Work Experience - Required

Victim Advocacy

Work Experience - Preferred

Military

Education - Required

Bachelor's - Counseling

Education - Preferred

License and Certifications - Required

License and Certifications - Preferred

Salary Range

Salary Minimum:

$41,505

Salary Maximum:

$62,255

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.

This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.

Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.
Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.

About the Company

Magellan Health

Manages complex health services via technology

Magellan Health helps health plans, employers, unions, and government entities manage complex health needs by delivering technology-enabled care management and behavioral health services. Its platforms include provider and member portals along with care management programs that coordinate member care. It differentiates itself by focusing on high-complexity health areas and forming close partnerships with payers and employers to blend digital tools with personal support, not just traditional care delivery. Its goal is to make high-quality care easier to access and manage, advancing a healthier future.

Company size: 1,001-5,000
Company stage: IPO
Headquarters: Avon, IL
Founded: 1969

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