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Scale AI

Supplies AI training data and builds AI apps

Senior Product Design Manager - Enterprise

Product DesignConfirmed live in the last 24 hours
Full-timeNew York, NY, USAIn-person

About the Job

Requirements

  • At least 3 years of experience managing product design teams.
  • A proven track record of simplifying data-dense, power-user workflows into elegant solutions for business-to-business products and beyond.
  • A customer-centric approach and a track record of grounding design decisions in real user needs and business impact.
  • Fluency in how artificial intelligence is changing design practice and tooling, including building artificial-intelligence-native workflows for a team.
  • Experience designing for agentic platforms and interest in shaping future interaction patterns for artificial intelligence and human-in-the-loop systems.
  • Ability to balance speed and quality, prioritize effectively, and keep a team shipping without compromising design quality.
  • Ability to present effectively to leaders and frontline product managers.

Responsibilities

  • Define the direction for Enterprise design by setting a design vision for Scale's Applications customers and expert contributors, and translating that vision into clear direction for the team.
  • Own hiring, development, and day-to-day leadership for a growing team of designers, and create the culture and operating rhythms that support their work.
  • Partner with Product and Engineering counterparts to set priorities and ensure design is involved from problem scoping through delivery.
  • Uphold design principles and quality standards, encourage designers to rethink how people work with artificial intelligence, and maintain quality while supporting delivery.
  • Help shape and adopt Scale's shared design system, champion consistent component use, and contribute patterns for coherent distributed-team development.
  • Build research habits and cadences that ground team decisions in enterprise customer and user needs, and advocate for this discipline with Product and Engineering partners.
  • Help define interaction patterns for enterprise users working alongside artificial intelligence agents and contribute to Scale's perspective on human-agent interaction.

About the Company

Scale AI

Supplies AI training data and builds AI apps

Scale AI supplies the data that AI labs use to train and test their models, and it builds custom AI applications for companies and government agencies such as the Pentagon. It first made its name labeling camera and sensor data for self-driving car companies like Waymo, then worked with OpenAI on InstructGPT, the 2022 forerunner of ChatGPT. Freelancers, some of them doctors and lawyers, write, label, and grade examples through its Outlier platform, and labs pay Scale for this data and for tests of model quality. Clients pay Scale to build AI tools on their own data, and some of those tools run on classified military networks. Alexandr Wang and Lucy Guo founded Scale AI in 2016, and it is based in San Francisco.

Company size
1,001-5,000
Company stage
Acquired
Total funding
$1.6B
Headquarters
San Francisco, CA
Founded
2016

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