Operations Specialist

Overview

Matic is bringing families out of the stone age of remarkably dumb disc home robots. Humanity spends ~2.5 trillion hours annually on home chores, worth $25 trillion in wasted economic value at $10/hour. We are on a mission to recapture this time and value with fully autonomous, useful, elegant, and affordable Wall-E-esque home robots that families love and cannot fathom their lives without. 

Our approach
In 2017, we observed 200+ self-driving car startups and an equal number of industrial robotics startups, but the home autonomy and robotics space had been dramatically overlooked. While AI is becoming more ubiquitous, families are still stuck spending dozens of hours per week on repetitive household chores.

At Matic, we’re leveraging advanced technology to address this problem. We’ve started by reimagining our first product in fully autonomous floor-cleaning robots. Just like consumers adopted Cell Phones, then PDAs, then iPods and Blackberries before adopting the iPhone to replace all, we believe that consumers will adopt single-purpose, elegant, and affordable robots that belong and become part of their homes first before we get one-robot-to-rule all chores.

Our goal is to continue automating other forms of household labor, shipping useful, affordable, and privacy-first robots to our users that solve real problems while building iteratively toward more complex tasks and capabilities over time.

Privacy first

Our robots are also private by design, with all the computes on the edge device. We believe that families shouldn’t have to jeopardize their privacy just to get some help with the constant drudgery of home chores.

Who we are
We are a consumer robotics product companysolving real customer problems. We start with a problem, think of an elegant solution in the form of robots, and conduct necessary research to build products that just work. We believe families want solutions to their problems, and AI & robots enable us to solve them.

Who we are NOT
We are NOT a Robotics Foundation Model research lab, a humanoid builder, or a robotics software platform company. We build fully autonomous, useful, elegant, and affordable Wall-E-esque robotic products that kids, pets, and families love!

About the role

We’re hiring an Operations Specialist who will play a vital role in supporting internal operations across HR, legal, finance, procurement, IT, and facilities. As we prepare to scale beyond our current team of ~50, this position will be responsible for maintaining the operational backbone that drives efficiency, compliance, and growth across the organization. As a founding member of our Operations team, you’ll have broad scope, uncapped growth, and a loud voice in long-term strategy.

What you’ll do

Finance Operations

• Financial Reporting & Compliance: Adhere to all local, state, and federal regulations. Maintain business and state registrations, manage seller’s permits, and oversee accurate sales tax collection and reporting. Partner with external accounting teams to prepare and review essential financial documents, including tax returns, sales tax filings, 1099s, Form 3921 etc.

HR & People Operations

• Benefits Administration: Manage employee benefits such as health, retirement, and wellness plans, collaborating with service providers for accurate and timely enrollment.

• Onboarding & Offboarding: Support the onboarding and offboarding of employees and contractors, maintaining essential documentation and ensuring smooth transitions.

• Health & Safety: Oversee health and safety initiatives, ensuring workplace compliance with OSHA and other regulations.

Legal Operations

• Contract Management: Track and maintain contracts, including NDAs and vendor agreements and corporate agreements. Implement a comprehensive contract management system for centralized storage, easy retrieval, and tracking of crucial contract dates, obligations, and terms.

• Intellectual Property (IP): Work closely with external patent counsel to manage the company’s IP portfolio, trademarks, and patent deadlines. Work with R&D and product development teams to identify new innovations that require IP protection. Keep detailed records of all patent documentation, amendments, legal correspondence, and related paperwork. Keep track of important deadlines, such as for filing patent applications, responding to patent office actions, and paying maintenance fees. Ensure that no deadlines are missed to avoid any lapse in patent rights.

IT Operations

• Procurement: Handle procurement and ensure teams have the hardware and software they need, securing competitive pricing and negotiating vendor deals.

• License & Vendor Management: Track software licenses and contracts, negotiate favorable terms with vendors, and oversee relationships with internet providers and data center services.

• Provisioning and De-provisioning: Manage accounts for Slack, Notion, Google Workspace, Keeper, and other essential tools. Handle provisioning for new hires and secure de-provisioning for existing employees. Ensure all company assets are returned and access to company systems is revoked on time.

Facilities Operations

• Production Support: Coordinate with vendors and landlords to ensure office needs are met promptly as we scale. Assist with facilities-related needs for production scaling, such as managing space requirements, coordinating with equipment vendors, and supporting setup for increased output.

• Insurance & Risk Management: Administer company insurance policies, including business liability and workers’ compensation, regularly reviewing coverage with brokers to ensure adequate protection as we grow.

• Safety & Compliance: Oversee workplace safety measures and coordinate necessary safety protocols to meet the demands of a larger production environment.

Process Documentation & Structure

• Operational Playbooks: Support the development of structured documentation and playbooks for key processes (e.g., procurement, onboarding, IT requests) to reduce repetitive tasks, organize workflows, and enable smoother daily operations as we scale.

• Scale Eng Operations: Support engineering teams with vendor contracts: NDAs, purchase agreements, invoicing, and tracking systems
  

What we look for

• Track record of streamlining programs in the domains of HR, Legal & Compliance, Finance, or Operations

• High attention to detail - you find your zen in the minutiae

• An innate capacity to ’figure it out’ by facing new, unknown tasks with resourcefulness and resolve

• Strong written and verbal communication, and ability to drive cross-functional projects with both technical and non-technical partners

• Comfort in a fast-paced startup atmosphere -- you don’t shy away from the hard work or ambiguity

• High level of maturity, ownership, and pride in your work
  

We’d love to hear from you if...

• You are seeking a career with uncapped growth potential in a startup environment

• You are genuinely motivated to help those around you

• You are passionate about learning outside of your normal comfort zones

• You strive toward continued improvement of yourself and your team

• You are excited to do great work
  

If you got to this point, we hope you’re feeling excited about this opportunity at Matician! Even if you don’t feel that you meet every single requirement, we still encourage you to apply. We’re eager to meet people who are keen to learn and are passionate about what Matician is building. We want to hear how you can contribute to our team in a variety of ways – not just the above boxes.

Our team

Matic is a tight-knit and collaborative team, singularly focused on building products our customers will cherish. We’re ultra-hardworking people committed to solving tough problems that save our precious time and energy.

At Matic, we’re eager to take risks and test convention. We love diving headfirst into hard problems — even if it means some failures along the way. We work smart, hard, and long (in that order), chasing innovation and human impact. We highly value individual ownership and take meticulous pride in the work we do, knowing our efforts affect both one another and our customers.

Those who value curiosity and learning and who don’t shy away from hard problems thrive at Matic. If you are genuinely committed to innovation and improving the lives of others, we’d love to hear from you.

Apply

If you’re feeling excited about this opportunity at Matic, then apply, even if you don’t feel that you meet every single requirement. We’re eager to meet people who are keen to learn and are passionate about what Matic is building. We want to hear how you can contribute to our team in a variety of ways – not just the above boxes.