Customer Onboarding Specialist



501-1,000 employees

Machine learning for marketing technology

Data & Analytics
AI & Machine Learning


San Francisco, CA, USA + 1 more

Required Skills
  • Minimum of 2 years having managed a book of business in a similar role
  • Knowledge of the advertising and programmatic industry
  • Strong communicator and highly analytical
  • Adaptable, receptive to feedback and eager to learn new things
  • Team-player with a collaborative and innovative approach to work
  • Manage onboarding and support for the first 60 days of spend for active campaigns
  • Build and improve campaign objectives based around customer goals
  • Lead client expectations, dependencies, and deliverables throughout the onboarding process
  • Ensure agency customers are maximizing the value of the platform through feature/best practice education
  • Oversee the success of campaigns by providing recommendations on strategy, performance, and creative set-up
  • Collaborate with cross functional teams to improve the overall customer experience
  • Develop an extensive working knowledge of the AdRoll Platform, services, methodologies, and marketing strategies

NextRoll's mission is to level the playing field for businesses of all sizes by creating a reliable and understandable platform.

Company Stage

Series C

Total Funding



San Francisco, California



Growth & Insights

6 month growth


1 year growth


2 year growth



Healthcare - 100% coverage for medical, dental, and vision insurance.

Paid Time Off - Four weeks of PTO per year.

Wellness Programs - Fitness classes, onsite clinics, fun speakers, and more.

Family - 100% base salary for 6 weeks.

Snacks and Drinks - An assortment of food and beverages to keep you going.

Team Outings - Quarterly trips to help connect with your team.