Associa

Community HOA and condo management services

Administrative Assistant

Administrative SupportConfirmed live in the last 24 hours

Full-timeSurrey, BC, CanadaCA$36k - CA$38k /yrIn-person

About the Job

Requirements

Proficiency with Microsoft Office products, including Word, Excel, and Outlook.
Professional communication skills across phone, interpersonal, written, and verbal interactions.
Professional customer service skills.
Knowledge of typical business correspondence, including grammar, structure, punctuation, and spelling.
Ability to interpret and complete verbal and written instructions proficiently.
Knowledge of general office equipment, including copiers and phone systems.
Knowledge of company policies, procedures, and forms.
Confidentiality and discretion in performing all duties.
Time management and prioritization skills for time-critical tasks.

Responsibilities

Organize and prepare printing and mailing of letters, minutes, and notices related to association business.
Spell-check documents and verify they follow office-standard formatting before printing and mailing.
Email association letters, minutes, and notices as required.
Use company software to generate homeowners’ addresses for mailing documents.
Coordinate outgoing mail transmittal to Canada Post and courier companies.
Order office supplies for various departments, and stock and distribute supplies.
Coordinate management and association ordering of office supplies as needed.
Review and confirm assigned invoices for management and association payment.
Assist accountants and managers with reports on printing and postage charges to associations when requested.
Call technical support and office-equipment suppliers.
Create and update BMC Mail office procedures.
Receive and respond to incoming calls and emails from homeowners and managers, and follow through on requests.
Update homeowner and association information in C3 and shared files as needed.
Scan and electronically file documents as general office support when needed.
Relieve reception telephone operators as needed.
Keep workspaces organized and maintained.

Administrative Assistant

Associa · Surrey, Canada · Full-time · Posted 2026-11-04

Salary: CAD 36,000–38,000

Workplace: on_site

Department: Associa British Columbia

Description

Associa BC is looking for a full-time, permanent Administrative Assistant to supports and assists general office activities and projects with administrative tasks. Provides customer service support. Under moderate supervision, work may involve contact with homeowners and board members.

Duties

Organizes and prepares printing and mailing of various letters, minutes, notices relating to association business.
Spell checks and verify office standard format documents prior to printing and mailing.
Emailing of the association letters, minutes and notices as required.
Uses company software to generate homeowners’ address for mailing documents.
Coordinates outgoing mail transmittal to Canada Post and courier company.
Responsible in the ordering of office supplies for the various Departments. Makes supply stocking and distribution.
Coordinates management and association ordering of office supplies as needed.
Reviews and confirms assigned invoices for management and association for payment.
Helps Accountants and Managers reports charge of printing and postage to Association when requested.
Calls technical supports and supplies of office equipment.
Creates and updates BMC Mail office procedure.
Receives and responds to incoming calls and emails from homeowners and Managers. Follow through on various requests.
Update’s homeowner and association information in C3 and shared files when needed.
Processes scanning and electronic filing as general office support when needed.
Relieves Reception Telephone operators on an as needed basis.
Keeps workspaces organized and maintained.
The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work of different assignment positions.
Other duties as assigned.

Requirements

Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
Professional communication skills (phone, interpersonal, written, verbal, etc.).
Professional customer service skills.
Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.)
Interpretation and completion of verbal and/or written instructions at a proficient level.
Knowledge of general office equipment (copier, phone systems, etc.).
Knowledge of company policies, procedures, and forms.
Confidentiality and discretion in the performance of all duties
Time management and time critical prioritization skills.

Benefits

37.5 hour work week
Salary range $36,000 - $38,000 per year
Paid vacation
Paid Personal time off
Paid Sick days
Two additional paid Statutory holidays
Extended Health and Dental coverage, funded by employer
Long Term Disability and Life insurance, funded by employee
Benefits Plus program for wellness
Opportunity for career growth as we offer learning opportunities and we prefer to promote from within
A great team to work with - Certified "Great Place to Work" by employees' votes 7 years in a row!

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About the Company

Associa

Community HOA and condo management services

Associa provides property management services for homeowners associations (HOAs) and condominium associations across North America. It handles financial services, maintenance coordination, and administrative support to help communities run smoothly and stay financially stable. The company works through service contracts with associations, offering budgeting guidance, compliance assistance, vendor management, collections, and ongoing consulting to improve day-to-day operations and resident quality of life. What sets Associa apart is its full-service, nationwide scope that combines financial, maintenance, and governance support in one partner, aiming to streamline operations and strengthen community engagement. The goal is to help residential communities operate efficiently, stay financially healthy, maintain high living standards, and foster engaged, well-managed neighborhoods.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Richardson, TX
Founded: 1979

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