NGAN Operations Manager

About Us

A fully owned subsidiary of Quanta Services, Inc. (NYSE: PWR), FiberTel, LLC. is locally grown in Utah’s Art City and has rapidly expanded over the Northwest and Western regions.

As an advocate for economic growth in the state of Utah, Idaho, Washington, Oregon, Nevada, and California we understand the business of conveying information. With all that is happening in our state and nationwide, we are seeing different ways of life, work, and school. The increase in work from home and online school has put a strain on internet providers and their bandwidth. Internet Providers are relying heavily on us to continue the construction and installation of fiber optics to ensure that internet service goes uninterrupted for the people of our communities.

We are a utility construction company, with a specialization in the installation of fiber optics. We offer a full turnkey experience for our clients.

For our employees, we offer rewarding benefits including medical, dental, and vision insurance, paid vacation, paid holidays, and 401k (with company match). 

We are an Equal Opportunity Employer and participate in E-Verify.

About this Role

FiberTel is hiring an NGAN Ops Manager for our San Jose, CA location.

The NGAN Ops Manager will oversee daily operational execution, ensure project schedules and budgets are achieved, maintain client relationships, and drive performance across all phases of network deployment. The ideal candidate possesses a strong background in telecommunications construction, broadband infrastructure programs, and multi-disciplinary team leadership.

Pay: $80k-120k/yr, DOE

What You'll Do

Responsibilities:

• Lead the execution of NGAN and node upgrade programs across assigned markets.
• Provide operational leadership for engineering, permitting, walkout, construction, and project management teams.
• Develop and implement project execution strategies to meet customer, quality, schedule, and budget requirements.
• Collaborate with internal stakeholders and customers to ensure successful project planning, forecasting, and delivery.
• Manage permitting activities and coordinate with municipalities, utilities, and regulatory agencies to secure required approvals.
• Oversee field walkouts and site validation efforts to ensure constructability and engineering accuracy.
• Direct construction operations and field resources to safely execute network infrastructure upgrades.
• Monitor project financial performance, labor utilization, production metrics, and operational KPIs.
• Ensure compliance with company safety standards, customer requirements, and industry regulations.
• Identify operational risks and implement mitigation strategies to maintain project schedules and quality standards.
• Manage subcontractors, vendors, and internal resources to optimize performance and productivity.
• Build, mentor, and develop high-performing teams while promoting a culture of accountability and continuous improvement.
• Facilitate regular project reviews and communicate progress, challenges, and solutions to executive leadership and clients.
• Support business development efforts by assisting with project planning, resource forecasting, and strategic growth initiatives.
• Perform additional duties and special projects as assigned.

What You'll Bring

Qualifications:

• 7+ years of telecommunications, utility construction, broadband deployment, or infrastructure operations experience.
• 3+ years of leadership experience managing multi-disciplinary teams.
• Experience managing node upgrades, HFC network upgrades, FTTH deployments, NGAN programs, or similar telecommunications infrastructure projects preferred.
• Strong understanding of engineering, permitting, construction, and project delivery processes within telecom environments.
• Experience managing project budgets, forecasts, schedules, and performance metrics.
• Valid driver's license and ability to travel within assigned markets as needed.

Skills:

• Strong leadership and team development capabilities.
• Excellent project and program management skills.
• Thorough understanding of telecommunications construction and deployment lifecycle.
• Proven ability to manage multiple projects and priorities simultaneously.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent client relationship management skills.
• Exceptional written and verbal communication abilities.
• Knowledge of permitting requirements, municipal processes, and utility coordination.
• Strong financial acumen with experience managing operational budgets and project profitability.
• Proficiency with Microsoft Office Suite, project management tools, and reporting platforms.
• Ability to thrive in a fast-paced, deadline-driven environment.

What You'll Get

Benefits Include: 

• Health Insurance: Medical, Dental, Vision Plans, Critical Illness, Hospital Indemnity, Accident
• Flexible Spending Accounts/Health Savings Accounts
• PWR Discounts (Flight Tickets, Amusement Park Tickets, Nike)
• Group Discount (Pet Insurance, Auto Insurance, Home Insurance)
• Retirement Savings Plan (401K) with company matching
• Short & Long Term Disability
• Supplemental Life and AD&D Insurance
• Paid Holidays and Vacation

* Pay is based on the knowledge, skills, and abilities of the employee. 

Applicants are required to pass all company drug testing, submit to a background check and adhere to all OSHA, state, city/municipality safety requirements and training provided by the company as required 

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Our Company is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind including, based on disability and protected veteran status. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. It is also the Company's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. Please visit the following URL to view the EEO is the Law poster and the Supplement. (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm) 

The Company also does not consider criminal convictions to be an absolute bar to employment and will consider qualified applicants with criminal histories.

Applicants applying for positions in Illinois are not required to disclose arrests or sealed or expunged records of convictions.

FiberTel, LLC 

Compensation Range

The anticipated compensation for this position is USD $80,000.00/Yr. - USD $120,000.00/Yr. depending on experience and qualifications.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law.We are an Equal Opportunity Employer, including disability and protected veteran status. We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company’s Human Resources department.