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Full-Time

Associate Director of Business Operations

Confirmed live in the last 24 hours

Regal

Regal

51-200 employees

Customer engagement platform using mobile technology

Enterprise Software

Compensation Overview

$150k - $170kAnnually

+ Equity

Senior, Expert

Boston, MA, USA + 1 more

Category
Project Management
Strategy Development
Business Development
Business & Strategy
Required Skills
SQL
Requirements
  • 5+ years of professional experience; Management consulting experience and/or MBA preferred, with at least 1 year of startup experience
  • Generalist: You work hard, learn quickly, and like wearing many hats
  • Strong entrepreneurial mindset: embrace challenges, self-motivated to work independently on tight timelines to achieve ambitious goals
  • Extremely detail-oriented: organized and comfortable navigating complex work processes, tight timelines, and changing teams
  • Data-driven: Analytical, excellent with excel, SQL, presenting data
Responsibilities
  • Spin up and lead cross-functional initiatives that can meaningfully impact the business; drive execution and own performance
  • Identify and track top key business objectives and work with teams on these objectives to ensure projects stay on track (Sample projects could include spinning up a customer insights and strategy team, helping customers understand their performance and derive more value from the product, starting the product roadmap for a greenfield product area, supporting org/hiring strategy, etc.)
  • Create data-driven reports and decks for internal meetings, clients, and the board
  • Initially an IC role, and we would expect you to grow into a larger role within the organization
Regal

Regal

View
Website

Regal.io is a customer engagement platform that helps businesses improve their relationships with customers and increase sales through mobile technology. It offers tools like Journey Builder and Segment Builder, which allow companies to customize their outreach based on real-time customer behaviors. Regal.io differentiates itself by providing a tech stack that can replace or enhance existing CRM systems, along with data analytics tools for quick decision-making. The goal is to empower businesses to enhance customer interactions and drive revenue growth.

Company Stage

Series A

Total Funding

$65.6M

Headquarters

New York City, New York

Founded

2020

Growth & Insights
Headcount

6 month growth

↑ 0%

1 year growth

↓ -8%

2 year growth

↑ 58%
Simplify Jobs

Simplify's Take

What believers are saying

  • Businesses using Regal.io's platform can expect an average revenue increase of 25%, making it a compelling choice for companies looking to boost sales.
  • The recent $38.5 million Series A funding round led by Emergence Capital provides Regal.io with substantial financial backing for further innovation and growth.
  • Regal.io's tools reach all 400M wireless devices in the US, offering a vast market for customer engagement and sales opportunities.

What critics are saying

  • The competitive CRM market requires Regal.io to continuously innovate to maintain its edge over established players.
  • Dependence on mobile technology means that any changes in mobile regulations or carrier policies could impact Regal.io's service effectiveness.

What makes Regal unique

  • Regal.io's focus on mobile technology and real-time customer behavior analytics sets it apart from traditional CRM systems that may not offer such dynamic engagement capabilities.
  • Their Branded Caller ID and Spam Remediation tools significantly enhance call answer rates, providing a unique value proposition in the customer engagement market.
  • The ability to A/B test different call branding strategies within the same campaign is a feature not commonly found in other CRM platforms.

Benefits

Early stage equity

Flexible PTO

401k Plan

Medical, dental, & vision insurance

Paid parental leave

Happy hours, team outings, & quarterly off/onsites

Pre-tax commuter benefits

Complete laptop workstation