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Career TEAM

Workforce development consulting with government software

Humanitarian Support Worker

Full-TimeUpdated on 10/20/2026
$23.06 - $31.47/hr
Entry
Associate's
Lake Stevens, WA, USA
In PersonWork is 100% onsite at the assigned VOAWW site.
Social & Community ServicesCase Management & Advocacy

About the job

Requirements
  • A high school diploma or equivalent is required.
  • Strong interpersonal and communication skills are required.
  • Ability to work with individuals experiencing trauma and stress is required.
  • Proficiency with computer applications and database systems is required.
  • A valid driver's license and reliable transportation are required.
  • Ability to maintain confidentiality and professional boundaries is required.
  • Eligible participants must meet at least one listed eligibility criterion: job termination, layoff, or notice of layoff; layoff due to recent flooding; unemployment after self-employment due to emergency or disaster impacts; recent military discharge or release under other than dishonorable conditions; military spouse with a PCS or ETS in the last six months; recent loss of financial support from an immediate family member; or unemployment for longer than 27 weeks.
  • Successful completion of a background check, including criminal, prior employment, and education verification, is required.
Responsibilities
  • Maintain and organize client files and recovery documentation.
  • Prepare reports on disaster recovery services and client outcomes.
  • Perform data entry and database management for disaster case tracking.
  • Support administrative functions of disaster recovery operations.
  • Conduct client intake and assessment for disaster-impacted households.
  • Perform outreach to flood-impacted households and businesses.
  • Conduct assessments to identify immediate and long-term recovery needs.
  • Provide disaster care coordination support to affected individuals and families.
  • Develop individualized recovery plans in collaboration with clients.
  • Maintain accurate and timely records in compliance with program standards.
  • Coordinate referrals to additional recovery resources and services.
  • Collaborate with local agencies, nonprofit organizations, and government partners.
  • Participate in disaster recovery meetings and community planning sessions.
  • Support community outreach efforts in disaster-affected areas.
  • Assist with coordination between various recovery service providers.
  • Support communication efforts with disaster-impacted communities.
  • Perform other duties and projects as needed.
Desired Qualifications
  • An associate's degree is preferred.
  • Bilingual capabilities in English and Spanish or other community languages are preferred.

About the company

Career TEAM, LLC provides workforce development services to government and education institutions. It combines high-touch, one-on-one case management and career services with a proprietary software portal called Career EDGE to manage employment and training programs. The Career EDGE platform supports program administration, participant tracking, and service delivery, enabling staff to coordinate services and monitor outcomes for participants. The company differentiates itself by offering an integrated mix of hands-on support and software tailored to public sector and educational clients, backed by a track record of securing government and state grants (over $100 million) and collaborating with partners like ForgeNow to strengthen vocational training. Career TEAM’s goal is to reduce unemployment and poverty by closing the opportunity divide and delivering better employment outcomes through targeted workforce development solutions.

Company Size

N/A

Company Stage

N/A

Total Funding

N/A

Headquarters

North Haven, Connecticut

Founded

1996

Simplify Jobs

Simplify's Take

What believers are saying

  • Orange County extended Career Team for $4.185 million starting July 1, 2026.
  • Carrington College adopted Career Edge in March 2026, expanding higher-education penetration.
  • Herzing University partnered in January 2026, validating Career Edge beyond government clients.

What critics are saying

  • Orange County's July 2026 renewal depends on annual appropriations and can terminate with ten days.
  • County and state contracts dominate revenue, exposing Career Team to procurement cycles and rebids.
  • A failed Oregon modernization rollout would damage credibility across future state procurements.

What makes Career TEAM unique

  • Career Edge combines services and software, now deployed across 30 states in 2026.
  • PIRL MAGIC and configurable workflows target federal reporting pain for WIOA agencies.
  • Oregon's 2026 modernization project showcases Career Team's nationwide workflow transformation niche.

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Benefits

  • 401(k) Company Match
  • 401(k) Retirement Plan
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Disability Insurance
  • Health Savings Account/Flexible Spending Account

Company News

HR TODAY
Jul 14th, 2026
Barleh Jessica Issoufou promoted to Vice President & Chief Operating Officer at WorkSource Montgomery.

Barleh Jessica Issoufou promoted to Vice President & Chief Operating Officer at WorkSource Montgomery. Montgomery County, Maryland, United States, July 2026 - WorkSource Montgomery has promoted Barleh Jessica Issoufou to the position of Vice President & Chief Operating Officer, recognizing her outstanding leadership and contributions to advancing workforce development and economic opportunity across Montgomery County. In her new role, Barleh will oversee the organization's business operations, working closely with leadership and cross-functional teams to strengthen operational excellence, enhance organizational performance, and expand innovative workforce solutions that support employers, job seekers, and the broader regional economy. Prior to this promotion, Barleh served as Deputy Director, Workforce Services at WorkSource Montgomery for over three years. In this capacity, she provided strategic direction and operational leadership for workforce development programs and business engagement initiatives, driving organizational performance through data-driven decision-making, cross-sector partnerships, and innovative employment and talent development strategies. Before joining WorkSource Montgomery, Barleh spent more than four years with Career TEAM LLC, where she most recently served as Regional Director of Operations, overseeing the implementation of strategic business plans and operational delivery for Workforce Innovation and Opportunity Act (WIOA) and Temporary Assistance for Needy Families (TANF) programs across the East Coast. Simultaneously, she also served as Executive Director, providing strategic, fiscal, and operational leadership for the District of Columbia's TANF Employment Provider program and helping expand employment opportunities for underserved communities. Earlier in her career, Barleh held leadership positions with Community Purchasing Alliance as Regional Director, where she led strategic planning and innovative purchasing initiatives supporting community organizations, and with EDSI as Program Manager, managing large-scale employment and training programs serving thousands of residents annually. She began her professional journey with the New Jersey Department of Labor & Workforce Development as a Claims Examiner, and also gained valuable community development experience through internships with Volunteers of America Delaware Valley and The Center for Family Services, as well as serving as Youth Volunteer Coordinator with the American Red Cross. Barleh holds a Master of Social Work from the University of Pennsylvania, an academic foundation that has complemented her career in workforce development, community engagement, organizational leadership, and public service. With more than fifteen years of experience spanning workforce development, operations management, public sector partnerships, community engagement, and organizational leadership, Barleh is well positioned to help lead WorkSource Montgomery through its next phase of growth and impact. WorkSource Montgomery (WSM) is the primary workforce development organization serving Montgomery County, Maryland, connecting employers, job seekers, educational institutions, and economic development partners to build a highly skilled workforce. Through innovative workforce solutions, strategic partnerships, and employer-focused programs, WSM helps strengthen regional competitiveness while creating meaningful employment opportunities and sustainable economic growth.