Director – Risk Management

Become a part of our caring community and help us put health first
 

The Director, Risk Management identifies and analyzes potential sources of loss to minimize risk. The Director, Risk Management requires an in-depth understanding of how organization capabilities interrelate across the function or segment.

*Preferred location for this role is Humana Inc.’s Louisville, KY office; however, candidates residing in other locations may also be considered. Selected candidates must live within a reasonable commuting distance to support a hybrid work arrangement, which typically requires approximately three days per week onsite.

Preferred locations are:  
- Washington, D.C. metropolitan area 
- Louisville, KY metropolitan area 
- Chicago, IL metropolitan area 
- Nashville, TN metropolitan area 

The Director Center of Excellence (CoE) plays a mission-critical leadership role in driving strategic transformation within Humana’s Chief Audit and Risk Office (CARO) organization.  This role is accountable for advancing enterprise audit and risk capabilities through a dynamic combination of strategy, methodology, training, technology enablement, data analytics and AI innovation.  The Director will lead a high-impact hybrid team to standardize and modernize audit and risk practices while embedding data-driven insights and emerging technologies.  The successful candidate will champion innovation and continuous improvement to elevate the overall effectiveness, efficiency, and influence of the audit and risk function. 

Responsibilities

• Partner with the CARO, senior leaders and outsourced partner to define and execute a multi-year strategy to mature the audit and risk functions.
• Working alongside the VP Internal Audit and VP Enterprise risk.
• Drive innovation across audit methodology, risk management practices, and assurance services, enabling proactive risk detection and response. 
• Identify and implement cutting-edge tools, AI-enabled solutions, and automation to streamline audit workflows and generate actionable insights. 
• Lead strategic initiatives that promote agility, risk coverage, data-driven auditing, and value-added assurance. 
• Own the internal audit and risk methodology, ensuring alignment with Institute of Internal Auditors Global Standards, COSO Frameworks, and industry best practices for best-in-class Risk and Internal Audit organizations, and regulatory expectations.
• Drive continuous improvement of audit and risk processes.
• Embed risk-based, data-enabled, and stakeholder-focused approaches. 
• Champion a risk-based, agile, and technology-enabled approach to audit and assurance execution. 
• Lead the development and adoption of a data-first mindset across the audit and risk teams.
• Oversee integration of AI/machine learning tools for risk sensing, control testing, issue trend analysis, and predictive analytics.
• Provide strategic leadership for the selection, implementation, and governance of GRC platforms and other enabling technologies.
• Drive automation of repetitive tasks and standard reporting
• Evaluate emerging technologies to improve audit precision, coverage and stakeholder experience. 
• Partner with IT to modernize tools and platforms that increase efficiency and insight generation. 
• Build and execute a future-ready learning strategy focused on innovation, data literacy, critical thinking and technology fluency. 
• Develop robust onboarding and continuous development programs to foster a culture of continuous learning and adaptability. 
• Serve as a change agent for transformation initiatives, equipping teams with skills and mindsets required for digital evolution. 
• Oversee the Quality Assurance and Improvement Program within Internal Audit, including internal and external assessments.
• Implement internal benchmarking and maturity assessments to track progress and guide enhancements.
• Develop and monitor key performance and risk indicators for the audit and risk leadership team to track progress towards strategic goals.
• Serve as a thought leader and trusted advisor on audit transformation, innovation and the future of assurance functions. 
• Lead development of high-quality, impactful reporting for the Enterprise Risk Management Committee, Executive Leadership Team, Audit Committee and other governance bodies. 
• Translate complex risk and audit data into concise dashboards, metrics, and narratives that support strategic decision-making.
• Ensure reporting provides transparency on risk exposure, audit performance, emerging trends, and transformational progress. 

Use your skills to make an impact
 

Required Qualifications 

• Bachelor’s Degree in Accounting, Business Risk Management, Data Analytics, Information Systems or related field.
• Advanced certification such as CIA, CPA, CISA, CRMA or equivalent required.
•  Minimum 12 years in progressive internal audit, risk management, or audit strategy experience with at least 5 years in a senior leadership role.
• Strong background in technology enablement, data analytics, and use of AI in audit or risk environments.
• Proven ability to lead strategic transformation efforts and manage outsourced relationships.
• Demonstrated experience preparing and presenting to executive and board-level stakeholder.
• Experience in the healthcare or similarly complex, regulated industry.
• Familiarity with leading GRC tools and data platforms.
• Able to challenge the status quo constructively and positively, leading relevant strategies.
• Strong written and verbal communication skills, with ability to read and understand regulatory communications, able to effectively articulate compelling arguments, positions, strategy and vision.
• Strong enterprise mindset, financial acumen, and customer centricity to navigate complexity and support the broader growth aspirations of the business, leverage strategic analysis of data to inform business making decisions.
• Demonstrated ability to transition between strategic and operational aspects to deliver on growth, driving innovation/change to improve the business model.
• Demonstrated critical thinker that can offer innovative solutions.
• Seasoned people leader with ability to recruit, retain, develop, and motivate a team.
• Exceptional written, oral, interpersonal, and presentation/communication skills and the ability to effectively interface with senior management and team members.
• Strong process improvement skills and demonstrated ability to influence and optimize processes to drive, business synergies and productivity.
• Excellent judgment and creative problem-solving skills including negotiations and conflict resolution skills.  

Additional Information

Preferred location is Humana Inc.’s Louisville, KY location. Qualified candidates are required to live within commutable distance for a hybrid (~3 days in-office) work arrangement. 

Preferred locations are:  

• - Washington, D.C. metropolitan area 
• - Louisville, KY metropolitan area 
• - Chicago, IL metropolitan area 
• - Nashville, TN metropolitan area 

Some travel may be required based upon the candidate’s location.

SSN Alert Statement

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from [email protected] with instructions on how to add the information into your official application on Humana’s secure website.

WAH Internet Statement

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$150,000 - $206,300 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us
 

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

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Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.