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KONE

Manufactures and maintains elevators, escalators, doors

Service Adjustment Technician

Equipment Field ServiceUpdated on Nov 14
Full-timeNoisy-le-Sec, FranceNo salary listed

About the Job

Requirements

  • A technical qualification in electronics, mechanics, electromechanics, or an equivalent field at least equivalent to Bac+2 is required.
  • At least five years of experience in the elevator industry is required.
  • A category B driving licence is required.

Responsibilities

  • Ensure the safety of users, intervention sites, the work environment, and work methods, and ensure interventions are properly performed according to maintenance instructions and established safety rules.
  • Ensure equipment is properly maintained according to the preventive maintenance program.
  • Investigate complex faults.
  • Report technical problems identified on equipment that could lead to service calls or safety risks, and manage related sales opportunities.
  • Report repairs or adjustments that could reduce service calls, and communicate actively with specialists and technical support.
  • Prepare accurate reports on completed work within set deadlines and submit intervention timesheets according to the applicable procedure.
  • Contribute to continuous improvement of products, methods, and safety by sharing relevant observations with the appropriate department and supervisor.
  • Record completed equipment work in detailed reports within prescribed deadlines to ensure accurate data and customer notifications.
  • Ensure equipment safety and proper operation.
  • Identify unplanned repair services required for each type of equipment, contact the field representative for approval when services are not covered by the contract, and carry out the agreed repairs.
  • Train maintenance technicians to identify the causes of detected problems and the solutions.
  • Ensure field communications, information about new maintenance technologies, and express information notes are distributed.
  • Use all available tools to troubleshoot effectively.
  • Support and guide technicians’ skills development, including by delivering and tracking training modules.

About the Company

KONE

Manufactures and maintains elevators, escalators, doors

KONE designs, manufactures, installs, maintains, and modernizes elevators, escalators and automatic building doors for buildings worldwide. Its products move people and goods between floors in residential, commercial, and public spaces, enabling vertical transportation and safe access. Revenue comes from selling new equipment and from long-term service contracts for ongoing maintenance and modernization, creating both upfront and recurring income. What sets KONE apart is its ability to provide end-to-end solutions and a global service network, a strong emphasis on energy efficiency and sustainable design, and a broad portfolio that covers equipment, modernization, and door systems. The company’s goal is to support urban development by delivering reliable, energy-efficient vertical transportation and access solutions that improve people flow in modern buildings.

Company size
10,001+
Company stage
IPO
Headquarters
Espoo, Finland
Founded
1910

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