H

Help Foundation

Residential care for individuals with IDD.

Program Specialist

Full-Time
$47k - $56k/yr+ 401(k) match + Referral bonuses
Junior
Bachelor's
Cleveland Heights, OH, USA
Hybrid
Social & Community ServicesCase Management & Advocacy

About the job

Requirements
  • A high school diploma or GED is required; a four-year degree in a relevant field is preferred.
  • At least one year of experience in the developmental disabilities field is required.
  • At least one year of experience understanding, interpreting, and implementing consumer ISP goals and objectives is required.
  • At least two years of experience using and/or reviewing service documents and records is required.
  • Above-average knowledge and understanding of provider licensure rules is required.
  • Above-average computer skills and the ability to use Microsoft Office are required.
  • Good time-management and organization skills are required.
  • Verbal and written communication skills are required.
  • Ability to carry an agency phone and be on-call is required.
  • Current Med Pass and CPR/First Aid certifications must be maintained; CPR and Med Pass training is available onsite.
  • A valid Ohio driver's license with fewer than six points is required.
  • Successful completion of a background check including BCI and FBI criminal history checks is required.
  • Ability to occasionally perform physical activities including standing, walking, sitting, handling objects or controls, reaching, climbing stairs, balancing, stooping, kneeling, crouching, crawling, talking, hearing, tasting, and smelling, and to occasionally lift or move up to 25 pounds is required.
  • The role requires close, distance, and color vision, peripheral vision, depth perception, and the ability to adjust focus.
Responsibilities
  • Prepare consumer program documentation, including skill-development documents, HPCs, and behavior-support documents as needed.
  • Serve as the lead contact for the team with SSAs.
  • Conduct client assessments and collect and analyze data on consumer responses to interventions.
  • Assess and document consumers’ ability to provide informed consent.
  • Ensure client needs are met.
  • Attend client team meetings and participate in negotiations regarding client staffing needs.
  • Train staff to deliver consumer service plans and communicate plan changes to appropriate agency personnel.
  • Organize and maintain consumer files.
  • Participate in regular meetings reviewing client needs, quality of life, and client documentation.
  • Involve appropriate team members when consumer needs or circumstances change.
  • Ensure client needs are accurately assessed in the ISP.
  • Participate in investigations of incidents affecting consumers and lead development of a prevention plan, collaborating with managers and others on other aspects of the process.
  • Follow safety policies and procedures and recommended safe work practices, and contribute to controlling hazards in the assigned area.
  • Drive a personal vehicle between assignments and transport clients as required.
  • Perform other duties or special projects as assigned.
Desired Qualifications
  • A four-year degree in a relevant field is preferred.

About the company

Help Foundation provides residential services for children and adults with intellectual and developmental disabilities across 26 locations. It serves more than 500 individuals each year, offering housing and nursing and residential care. The program focuses on creating homes and environments where people with IDD are valued members of their communities and can participate in daily life. The goal is to ensure IDD individuals have homes, environments, and opportunities to be integrated and included in their communities.

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

Euclid, Ohio

Founded

1965

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Simplify's Take

What believers are saying

  • HELP completed a $2 million Lakewood renovation in March 2025.
  • HELP opened the Emery Adult Day Program in 2024.
  • The 2026 jobs page signals active hiring and internal promotion opportunities.

What critics are saying

  • HELP’s staffing model depends on scarce caregivers meeting Ohio license and background requirements.
  • Seventeen sites increase exposure to inspections, incident reporting, and staffing disruptions.
  • Residential I/DD providers face reimbursement pressure that can squeeze margins by 2026.

What makes Help Foundation unique

  • HELP operates seventeen supportive living and group homes across Northeast Ohio.
  • HELP Harvest and Susanna’s Café connect services to community employment pathways.
  • HELP provides residential, day support, vocational, and summer education programs.

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Benefits

  • Health Insurance
  • Paid Vacation
  • Paid Holidays
  • 401(k) Retirement Plan
  • 401(k) Company Match
  • Employee Referral Bonus