Nurse Navigator
Beth Israel Lahey Health
Nurse Navigator
Beth Israel Lahey Health
Integrated health system delivering care, education
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
Under the general supervision of the Administrative Director in Collaboration with the Associate Chief of ambulatory nursing practice the Nurse Navigator practices within the Lahey Clinic Professional Practice Model, MA Nurse Practice Act, ANA Standards of Practice and Code of Ethics and demonstrates Lahey Clinic’s core values that reflect it’s Mission. The nurse-patient/family relationship, continuity of care and accountability are central to the delivery of individualized high quality patient care. Works in collaboration with the physician(s), other healthcare provider(s) and other ambulatory support staff within the department and with other disciplines to plan and coordinate the delivery of patient care.Job Description:
Essential Duties & Responsibilities: including but not limited to:
I. Clinical Judgment and Decision Making: Ways in which nurses come to understand the problems, issues or concerns of patients/families, to attend to relevant/critical information, and to respond in concerned and involved ways.
The Nurse Navigator is expected to and is accountable for providing safe patient care by demonstrating organizational skills that maintain and coordinate safe delivery of quality care for assigned patients/families.
Performs systematic patient and family assessment relevant to practice settings.
Delivers care that is specific to the age of the patient.
Evaluates effectiveness of care and adapts plan based on patient/family response.
II. Professional Relationship: The professional relationship is based upon Lahey Clinic’s guiding principles and positive effective communication. This relationship extends beyond formal assessment to integrate the particular patient’s response and his/her religious/spiritual, ethnic and cultural beliefs into the plan of care.
Establishes professional relationship with nurses, physicians and other colleagues and patients and families.
Educates the patient and family about the patient’s illness and treatment including preventative measures appropriate to the patient. Supports Lahey Clinics commitment to community based activities both within the Lahey community and beyond.
III. Clinical Leadership: The Nurse Navigator supports the development of others and creates a practice climate of responsiveness and learning based on Benner’s Novice to Expert skills acquisition model. This supports the retention and recruitment of clinically competent nurses. The ability to lead and influence the reasoning of colleagues in the patient’s best interest depends on skillful comportment, authoritative clinical knowledge and wisdom, the conviction to act as an ethical agent despite adverse consequences, and the ability to listen and enhance others’ strengths.
Demonstrates professional behavior by adhering to unit policies and procedures, practice guidelines specific to the setting and the ANA Code of Ethics. Demonstrates skills as a responsive team member. Demonstrates role of nurse as teacher. Demonstrate ability to fulfill role in Regulatory compliance and readiness.
IV. Clinical Scholarship: The Nurse Navigator achieves clinical scholarship through experiences with patients, through collaboration with colleagues and leadership and through formal education. Learning is transformed into knowledge through self-reflection and analysis.
Upholds standards of quality nursing care. Demonstrates a commitment to life long learning. Demonstrates evidenced based practice (EBP) in nursing.
Organizational Requirements:
Minimum Qualifications:
Education: Graduate of a state approved and/or accredited School of Nursing
Licensure, Certification, Registration:
Skills, Knowledge & Abilities:
Clinical Skills/Technical Knowledge
Demonstrates the necessary clinical skills and technical knowledge to provide care for patients according to Nursing Policy and Procedures. Demonstrates the necessary clinical skills and knowledge to provide care for patients according to the clinic-specific competencies. Excellent interpersonal and organizational skills.
Experience: Acute care Medical surgical experience
Pay Range:
$79,268.80 USD - $204,318.40 USDThe pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.
Integrated health system delivering care, education
Beth Israel Lahey Health is an integrated health system that coordinates care across hospitals, clinics, and other care settings to keep patients connected wherever they are. Its services come from doctors, nurses, technicians, social workers, and educators who work together, guided by medical research and education. The system operates by linking hospitals, primary and specialty care, and support services so patients receive seamless care with access to resources like research-informed treatment and training for staff. Unlike standalone hospitals or fragmented care providers, it combines multiple facilities and care teams into a single network to improve consistency and efficiency. The overarching goal is to improve patient outcomes and experience by delivering high-quality, coordinated care through research-backed practices and continuous education for its workforce.
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