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Marriott International

Manages and franchises hotels around the world

Night Manager

Hotel Guest ServicesConfirmed live in the last 24 hours
Full-timeRoissy-en-France, FranceIn-person

About the Job

Requirements

  • Knowledge of accommodation and restaurant accounting operations.
  • Ability to handle check-in, check-out, billing, guest relocation, and reception information procedures.
  • Ability to process credit-card, cheque, cash, and other payment methods according to accounting procedures.
  • Ability to follow and enforce hotel security, hygiene, and Marriott procedures.

Responsibilities

  • Manage overnight hotel operations and enforce hotel regulations and security procedures.
  • Update and control accommodation and restaurant accounts.
  • Supervise and develop the receptionists’ teams.
  • Prepare the daily activity report and communicate operational information to all hotel teams.
  • Review all daily accommodation and restaurant accounting transactions across reception and other departments.
  • Ensure the proper handling of all guest transactions at reception, including check-in, check-out, billing, guest relocation, and information requests.
  • Check remaining room inventory at the start of the shift and determine whether guest relocations are necessary.
  • Cancel non-guaranteed reservations and bill guaranteed no-show reservations.
  • Issue security reports to preserve a record of hotel activity in case of computer problems.
  • Verify that no cash registers remain open and close them when necessary.
  • Check the day’s revenue.
  • Direct and manage the team.
  • Review discrepancies.
  • Reconcile revenue between Opera and Micros.
  • Verify that room rates match the guests’ actual invoices.
  • Pass operational instructions to the morning team.
  • Follow and enforce the hotel’s security and hygiene procedures.
  • Follow and enforce Marriott procedures.

About the Company

Marriott International

Manages and franchises hotels around the world

Marriott International manages and franchises hotels and resorts for leisure and business travelers, with brands spanning luxury stays, select-service hotels and extended visits. Its portfolio includes The Ritz-Carlton, Sheraton and Courtyard, giving hotel owners different formats for serving guests. Most properties belong to third-party owners: Marriott earns management fees tied to hotel revenue and profit, or franchise royalties for use of its brands and systems, while owning or leasing a small share itself. The company also licenses its names for branded residences and vacation ownership properties. With operating roots dating to 1927, Marriott is headquartered in Bethesda, Maryland.

Company size
10,001+
Company stage
IPO
Headquarters
Bethesda, MD
Founded
1927

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