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Full-Time

Sr. Site Reliability Engineer II

Confirmed live in the last 24 hours

Smarsh

Smarsh

1,001-5,000 employees

Cloud-based archiving and compliance solutions

Government & Public Sector
Enterprise Software
Financial Services

Compensation Overview

$140k - $160kAnnually

Senior, Expert

Portland, OR, USA

Hybrid position in Portland.

Category
DevOps & Infrastructure
Site Reliability Engineering
Required Skills
PowerShell
Datadog
Bash
Kubernetes
Agile
Python
Apache Kafka
Postgres
Redis
MongoDB
SCRUM
REST APIs
Splunk
Linux/Unix
Requirements
  • Minimum 7+ years industry experience.
  • BS in CS or equivalent combination of education and experience.
  • Strong experience operating Kubernetes in production environments – EKS Anywhere is preferred
  • Experience with middleware systems (Kafka, AMQ, Redis, Memcache, etcd)
  • Experience managing CI/CD systems (Flux, Concourse)
  • Experience deploying and/or operating Observability stack (Splunk, Datadog, Grafana)
  • Experience with large scale systems
  • Familiarity with working with PostgreSQL and MongoDB
  • Background working in a multi-platform environment (Linux, Windows)
  • Familiarity of programming/scripting languages (ie. Python, Bash, PowerShell, Go, etc.)
  • Familiarity with Agile/Scrum/Kanban methodologies
  • Strong interpersonal skills with a can-do attitude and sense of urgency for a high growth/fast paced environment
  • Curious mind, wanting to learn new technologies and share with others.
  • The ability to think outside of the box to resolve issues and create solutions.
Responsibilities
  • Help define technology choices, best practices and process for the team.
  • Develop and maintain documentation standard for the team.
  • Develop new tools and libraries for broader use by SaaS Operations and Engineering teams. Enable engineering teams to discover and understand problems quicker.
  • Work with product architects and make suggestions for architectural changes and design platform component roadmaps.
  • Act as a subject matter expert (SME) for components and functions desired. Develop the skill as required, to become SME for components in need.
  • Assist engineering teams in deep troubleshooting and application code review to find opportunities to improve performance and scalability.
  • Work closely with Engineering and peer SRE teams to design and use Smarsh coding standards and best practices.
  • Respond to incidents coordinated by SRE and Incident Response teams. Act as a Incident Commander during incidents.
  • Participate in escalation and off-hours on-call schedule.
  • Adopt and embrace qualities of an SRE as defined in the team charter. Help set them for the rest of the team.
  • Mentor and train junior members of the team. Design training curriculum for the team.

Smarsh provides archiving and compliance solutions specifically designed for financial services, government agencies, and other regulated industries. Their main product is a cloud-based archive that allows organizations to securely store, search, and manage their communications data, including emails, text messages, and social media interactions. This system helps businesses meet complex security, data privacy, and regulatory requirements. Smarsh differentiates itself from competitors by offering a scalable Software-as-a-Service (SaaS) model that caters to both large enterprises and smaller organizations, ensuring that clients can adapt to evolving regulations. Their goal is to help organizations efficiently manage their communication data, identify risks, and maintain compliance, particularly through tools like Connected Capture for Microsoft Teams, which supports remote workforces.

Company Stage

Series D

Total Funding

$156.8M

Headquarters

Portland, Oregon

Founded

2001

Growth & Insights
Headcount

6 month growth

-8%

1 year growth

0%

2 year growth

-8%
Simplify Jobs

Simplify's Take

What believers are saying

  • Smarsh's strategic partnerships, such as with SOCi and Verizon, enhance its market reach and product capabilities.
  • The appointment of experienced leaders to the board and executive team positions Smarsh for robust governance and strategic growth.
  • Integration with popular tools like Microsoft Teams and OpenAI's ChatGPT ensures Smarsh remains relevant and valuable in the evolving digital communication landscape.

What critics are saying

  • The highly regulated nature of Smarsh's target industries means any compliance failures could have severe repercussions.
  • Dependence on strategic partnerships, such as with Verizon and SOCi, could pose risks if these relationships falter.

What makes Smarsh unique

  • Smarsh's focus on regulated industries like financial services and government sets it apart from competitors who target broader markets.
  • Their integration with OpenAI's ChatGPT Enterprise Compliance API showcases a commitment to leveraging cutting-edge AI for compliance solutions.
  • The partnership with Verizon's Bill-on-Behalf-of program simplifies procurement and deployment, making Smarsh's mobile capture solutions more accessible to Verizon's extensive customer base.