Quality Improvement Specialist

Overview

Foundation Health Partners is seeking a detail-oriented and motivated Quality Improvement Specialist to support our mission of delivering consistent, high-quality care and service to our community. In this role, you will help evaluate workflows, analyze performance data, and collaborate with teams to implement meaningful improvements across the organization. The ideal candidate brings strong critical-thinking skills, a solutions-focused mindset, and a passion for driving excellence in every aspect of operations.

Join the FHP Quality Department as we embark on our continual improvement journey with FHP Forward:  Improve. Patient-Centered. Empower!

Qualified applicants must reside in the local area or have confirmed plans to relocate prior to their start date.

Pay & Benefits:

• Compensation: $36.44 to $58.30 hourly wage based on experience and education
• Relocation Assistance: up to $7,500 Relocation Assistance
• Temporary Housing: 90 Days Temporary Housing Provided
• Additional Pay: Shift Differential, Annual Increases, Paid Time Off
• Benefits: medical, vision, dental, 401k with employer match
• Education Benefits: FHP Tuition Assistance, Student Loan Forgiveness
• Other Benefits: Onsite Gym, Wellness Programs, Discount programs
• Shifts Available: Full Time, Exempt

About Fairbanks Memorial HospitalFairbanks Memorial Hospital is a non-profit facility owned by the Greater Fairbanks Community Hospital Foundation. A Joint Commission-accredited facility with 152 licensed beds, Fairbanks Memorial Hospital is the primary referral center for residents of Alaska's interior. We have a strong patient to nurse ratio and a culture of Shared Leadership. In addition to our exceptional clinical environment, our location offers incomparable lifestyle rewards away from work. In Fairbanks, small-town living, spectacular natural beauty and endless recreation combine to create a one-of-a-kind place to live, work and play. 

Living in Fairbanks:

As the second largest city in Alaska, Fairbanks offers a unique blend of large-town amenities, breathtaking landscapes, and plenty of wide-open space, making this community one of the most special in the country. With a rich history and plentiful diversity, Fairbanks is proud to be called the Golden Heart City, and only once you visit will you understand the name to be true. 

• No state income tax and no sales tax.
• Second largest city in Alaska at 100,000 residents.
• College Town – the University of Alaska Fairbanks, UAF Community & Technical College
• Military Community – Ft. Wainwright Army Post & Eielson Air Force Base.
• 15 Elementary Schools | 4 Middle Schools | 4 High Schools | 10 District “Schools of Choice”| robust youth sports programs

Summer activities: Midnight sun, hiking, fishing, camping, gold panning, kayaking, berry picking, rafting, rock climbing, recreational flying, community-wide festivals, live music, and events.

Winter activities: Northern lights, skiing, snowshoeing, snowmobiling, hockey, curling, ice fishing, dog mushing, ice climbing, hunting, ice art, word class hot springs, community-wide art shows, and festivals etc.

Responsibilities

• Supports staff, departments, and leaders in continuous improvement activities and projects to include rapid improvement and improving flow events, value stream mapping, standard work, process improvement projects, and support to Quality Team.
• Educates and facilitates organization quality management system and programs, improvement activities, and tools.
• Provides ongoing assessment of performance, analyzes clinical outcome data, and identifies performance improvement opportunities or trends. Conducts high level assessments, gathers information and collaborates with the appropriate process owner(s) to identify opportunities for improvement.
• Analyzes data for administrative and clinical decision making.
• Facilitates prioritization of improvement activities with system and facility leadership.
• Initiates and oversees performance improvement projects in collaboration with project lead.
• Serves as a resource and/or facilitates improvement teams to plan, implement, and coordinate entity activities to maximize clinical and operational outcomes.
• Participates on improvement teams, guiding them on the system defined improvement process.
• Serves as a resource for assessment of clinical performance and performance improvement methodologies throughout the facility and system.

Qualifications

• Requires Bachelor’s degree in healthcare, science, business, engineering or related field OR a clinical background with current license/certification or equivalent experience.
• Requires a proficiency level typically attained with five (5) years acute care, healthcare, process improvement, safety or quality management experience.
• Requires ability to perform complex statistical analysis and highly developed problem solving skills. Requires the ability to manage programs and projects. Requires demonstrated excellence in interpersonal and written communication skills.

Prferred Qualifications

• Registered Nurse (RN) license preferred. Certified Professional in Healthcare Quality (CPHQ) certification is preferred.
• Experience with process improvement, regulatory/accreditation programs, data management, and analysis including graphic development and presentations is highly desirable.
• Additional related education and/or experience preferred.