Social Specialist

Company Description

Publicis is a global leading full-service digital, shopper, data and media agency, delivering best-in-class strategy, creative, and technology as part of a Global network. We work with some of the country’s leading brands. We are experts in the full range of digital disciplines including web, mobile, social, Google, CRM and data.  

The agency is young dynamic and growing rapidly and we are constantly looking for great digital professionals who really want to make a major impact on the digital landscape.

Overview

• The functions of this role include working as a liaison that connects Publicis Groupe clients (across the Agency brands) with the Paid Media specialists.• The role can include client interaction and being the key operational point of contact for clients.  • There are finance related tasks as part of this role which include the submitting monthly billings if needed.

Responsibilities

• Effective resource management (capacity tracking and resource skills) and trafficking of the SEO and Paid Media departments.• Work with client leads/agency strategists and manage the respective agency clients.• Manage and maintain capacity of SEO strategist. Manage their capacity, timesheet input and deadlines for work deliverables. • Creating scope of work documents for SEO with website audits and costing for these type projects • Anticipate potential capacity challenges on jobs and deadlines in a timeous manner and be proactive in facilitating smooth workflow and alternate solutions, when necessary.• Work closely with client leads/strategists.• Improve the operational systems, processes, and practices of the agency.• Manage digital campaigns (display, video, social, native, and programmatic) launches with Paid Media team.• Confirm briefs are completed properly and all relevant information is provided by the Agency (media schedule, content plan, and signed IO) • Brief Campaign Managers and ensuring work is executed in accordance with the media briefs and needed feedback on the media briefs is given. • Setting up weekly status sessions with the various agencies to track campaign performance – spend versus campaign budget. • Monitor performance and ensure Campaign Managers are aware of any issues on their campaigns. • Attend weekly internal and client status sessions. • Work closely with client leads/strategists to facilitate work needed. • Building and Trafficking campaigns on Campaign Manager 360

Qualifications

• Experience developing systems and workflows to support a growing organisation.• Thrives in a fast-paced, collaborative, and entrepreneurial environment.• A good knowledge of the terminology and technical aspects related to digital.• Advantage if you are familiar with the following platforms:o CHASE o JIRA o Integral Ad Science (IAS)o Google Campaign Manager 360