Director of Engagement Platform Engineering

Join the Sony Engagement Platform Services (SEPS) Team, where innovation meets collaboration in the dynamic world of digital engagement. At SEPS, we are building the next-generation platform that powers how fans connect with the content—and the creators—they love. Our mission is to unlock meaningful, data-driven engagement across Sony’s entertainment ecosystem, from games and anime to music, film, and live experiences—empowering both internal teams and external partners to build at scale. Our mission is to create a world-class engagement platform that not only enhances existing revenue streams but also drives new opportunities through a robust ecosystem of partners and creators. By decoupling application development from platform services, we empower our teams to deliver exceptional solutions with agility and efficiency.  If you are passionate about shaping the future of digital engagement and want to be part of a vibrant community that values creativity and collaboration, we invite you to explore the exciting opportunities within our team. Together, we will shape the future of fan experiences and define the foundation for what’s possible in the realm of engagement. To learn more visit: www.sony.com/en/SonyInfo/technology/stories/entries/sep_introduction/

In an evolving interactive entertainment landscape, commerce technology is central to driving player engagement, revenue growth, and platform innovation. TheDirector of Engagement Platform Engineeringwill lead the development and activation of Sony's Engagement Platform, spanning contextual personalization, payments, search and content discovery, acquisition technology, subscription management, developer experience and account and identity systems. This leader will shape the future of engagement technologies at Sony, ensuring seamless and scalable experiences for hundreds of millions of fans worldwide. 

Reporting to the VP of Engagement Platform Engineering, this high-impact leadership role will be responsible for designing, scaling, and optimizing the Engagement platform technology ecosystem. This role plays a key part in scaling team capabilities and engineering excellence, while ensuring seamless platform integration across Sony Electronics, Sony Pictures, Sony Sports, and other Sony operating companies. The position requires close collaboration with global stakeholders, including business users, product managers, and cross-functional technical teams. 

Key Responsibilities

• Execute the Platform Engineering Strategy: Develop and implement the vision for engagement ecosystem, including storefronts, digital purchases, subscription services, and Venues and events. 
• Lead, mentor, and empower a growing team of engineers to deliver high-impact solutions aligned with strategic business goals and outcomes. 
• Foster a strong, inclusive, and collaborative engineering culture that emphasizes innovation, accountability, and continuous learning. 
• Drive the successful delivery of multiple cross-platform projects by guiding teams in effective estimation, planning, and iterative value delivery. 
• Collaborate effectively across global business units and product teams, navigating time zone differences to ensure alignment and progress. 
• Execute and iterate on the team's vision, strategy, and roadmap, ensuring initiatives remain focused, achievable, and value driven. 
• Champion change and continuous improvement, identifying and implementing opportunities to enhance team performance, processes, and outcomes. 
• Operate with autonomy and ownership in a large, distributed environment, consistently delivering results while managing complexity and ambiguity. 
• Honesty, trustworthiness and ethical conduct are material requirements for the responsibilities outlined above. 

Qualifications

• BS or Master’s Degree in Engineering, Computer Science or equivalent experience. MS in CS preferred. 
• 10+ years of experience in commerce, fintech, or digital platforms, with at least 7 years in engineering leadership roles. 
• Proven expertise in commerce platforms, digital storefronts, subscriptions, account and identity management. 
• Deep knowledge of cloud-native architectures (AWS, Azure, GCP), microservices, and event-driven systems. 
• Strong background in AI/ML-driven personalization, intelligent search, and recommendation systems. 
• Experience optimizing acquisition technology stacks, including audience segmentation, lifecycle, and campaign automation. 
• Familiarity with compliance standards (GDPR, CCPA, etc.). 
• Ability to influence and partner with executives across product, marketing, finance, security, and operations. 
• A track record of attracting, developing, and leading world-class engineering teams. 
• Strong communication and storytelling skills, capable of aligning technical initiatives with business objectives. 
• Global experience with an ability to navigate cultural nuances and lead dispersed teams. 

Benefits:  

The anticipated annual base salary for this position is $240,000 to $270,000. This range does not include any other compensation components or other benefits that an individual may be eligible for. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. 

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All qualified applicants will receive consideration for employment without regard to any basis protected by applicable federal, state, or local law, ordinance, or regulation.

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