Miele

Premium domestic appliances manufacturer and supplier

Appliance Repair Technician

Equipment Field ServiceConfirmed live in the last 24 hours

Full-timeMiami, FL, USA

About the Job

Requirements

100% local daily travel is required.
A valid driver's license is required.
A high school diploma or general education degree (GED) is required.
Knowledge of basic plumbing and electrical skills is required.
Good computer skills with knowledge of Microsoft Office are required.
The ability to apply concepts of basic math is required.
The ability to read, write, and comprehend instructions, correspondence, and memos in English is required.
The ability to multitask is required.
The ability to work professionally with colleagues and be a team player is required.
The ability to manage difficult customer situations is required.
A self-motivated, customer-oriented approach with excellent communication skills is required.
The role generally involves working in customers' homes and may involve exposure to temperature, humidity, wetness, slippery or uneven surfaces, dust, gas, fumes, chemicals, and occasional protective equipment use.
The role occasionally requires climbing stairs and working on elevated surfaces.
The role occasionally requires sitting, walking, and crawling.
The role frequently requires standing, squatting, kneeling, and bending or twisting the neck and waist.
The role constantly requires repetitive hand use, power or simple grasp, fine hand manipulation, and pushing, pulling, and reaching above and below shoulder level.
The role frequently requires lifting, pulling, and pushing products weighing up to 50 pounds.
The role occasionally requires lifting, pulling, and pushing products weighing more than 100 pounds.
The role occasionally requires carrying items up to 6 feet.

Responsibilities

Travel to customer locations to diagnose, troubleshoot, and repair Miele equipment using factory training, service manuals, and computerized tools.
Level and adjust equipment, including plumbing, gas, and electrical connections.
Install equipment and instruct customers on its proper use.
Organize and maintain the company-provided vehicle, including tools, test equipment, computers, and other company items.
Complete all service calls and warranty documentation accurately and in a timely manner.
Maintain the required parts inventory by ordering replacement parts and conducting inventories as required.
Maintain the delivery truck in safe and working order.

Come join us! We have a fantastic opportunity in the Miami, FL area for a self-motivated, customer-oriented person with excellent communication skills. An Appliance Repair Technician to represent our brand at customer locations to diagnose, troubleshoot and repair our domestic premium appliances.

Key Responsibilities

Travel to customer location to diagnose, troubleshoot and repair Miele equipment utilizing factory training, service manuals and computerized tools.
Level and adjust equipment to include plumbing, gas and electrical connections
Install and instruct customers on the proper use of equipment
Organization and upkeep of company provided vehicle (tools, test equipment, computers and other company items)
Complete all service calls and warranty documentation in an accurate and timely manner
Maintain required parts inventory by ordering replacement parts as necessary and conducting inventories as required
Maintain the delivery truck in safe and working order

Requirements

100% local daily travel required
A valid driver's license
High school diploma or general education degree (GED)
Knowledge of basic plumbing and electrical skills
Good computer skills with knowledge of Microsoft Office
Ability to apply concepts of basic math
Ability to read, write and comprehend instructions, correspondence, and memos in English
Ability to multi-task
Ability to work professionally with colleagues and be a team player
Ability to manage difficult customer situations
Must be self-motivated, customer-oriented person with excellent communication skills

Working Conditions

Generally works in a customer's home but may be exposed to extremes in temperature, humidity or wetness when in transportation
May occasionally walk on slippery or uneven surfaces
May have exposure to dust, gas, fumes or chemicals
On occasion, may use special visual or auditory protective equipment
Will occasionally climb stairs and work off elevated surfaces
Frequently work with bio-hazards for Commercial Technicians only

Physical Requirements

Ability to sit, walk and crawl occasionally
Ability to stand, squat, kneel and dexterity to bend/twist neck and waist, frequently
Ability to use hands repetitively and power/simple grasp constantly
Ability for fine manipulation of hands as well as pushing, pulling and reaching above and below shoulder level constantly
Physical ability to lift, pull and push products up to 50 pounds frequently
Physical ability to lift, pull and push products that weigh in excess of 100+ pounds occasionally
Ability to carry items up to 6 feet occasionally

Compensation

$50,000 to $69,000 annually

Benefits

Comprehensive health, dental and vision insurance
Wellness discounts on medical premiums
100% covered life and long-term disability insurance
401k with company match
PTO + holidays
Generous Employee Purchase Program
Wellness and volunteer programs

Miele is an Equal Opportunity Employer and supports and enforces a drug-free workplace. EOE/AA:M/F/D/V

About the Company

Miele

Premium domestic appliances manufacturer and supplier

Miele makes premium domestic and professional appliances sold worldwide. Its products include washing machines, dryers, dishwashers, ovens, refrigerators, coffee machines and vacuums, plus equipment for commercial laundries, dishwashing and medical or laboratory use. The appliances use built-in sensors and programs to automate tasks, with durable parts and user-friendly interfaces, and professional models designed for high-volume use with service options. As a family-owned company dating back to 1899, it differentiates itself through long product life, strong support, and a global network of subsidiaries and service partners to ensure consistent quality and service, with a goal of providing high-quality, long-lasting devices and dependable service across homes and businesses worldwide.

Company size: 5,001-10,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Gütersloh, Germany
Founded: 1899

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