Key Account Manager
Miele
Key Account Manager
Miele
Premium domestic appliances manufacturer and supplier
The Key Account Manager will be responsible for generating business with assigned clients in their area, achieving sell-in and sell-out targets in accordance with company guidelines, and providing structured analyses and reliable sales forecasts.
They will collaborate with National Sales Managers and the various Key Account Managers (KAMs) to implement the sales policy within their territory and ensure that shop assistants in the area receive proper training, involving the relevant retail chains in this process.
Responsibilities
• Identify the best implementation strategy for the commercial directives of the plans
• Provide accurate forecasts regarding sell-in and sell-out for assigned customers and produce analyses of customer trends
• Organise and plan their weekly sales rounds effectively and efficiently, paying particular attention to internal meetings.
• Monitors, applies and corrects the fundamentals of sales at the stores under their responsibility
• Is responsible for and manages the display of Miele products by ensuring their optimal placement within the POS and by utilising the POP materials provided by the company
• Organises local training and training at the Bolzano headquarters for assigned customers in collaboration with the Training department, and delivers bite-sized training sessions to sales staff at assigned retail outlets
• Ensures a smooth flow of communication and work between CAT/Technical Inspectors/Trade in the management
Miele makes premium domestic and professional appliances sold worldwide. Its products include washing machines, dryers, dishwashers, ovens, refrigerators, coffee machines and vacuums, plus equipment for commercial laundries, dishwashing and medical or laboratory use. The appliances use built-in sensors and programs to automate tasks, with durable parts and user-friendly interfaces, and professional models designed for high-volume use with service options. As a family-owned company dating back to 1899, it differentiates itself through long product life, strong support, and a global network of subsidiaries and service partners to ensure consistent quality and service, with a goal of providing high-quality, long-lasting devices and dependable service across homes and businesses worldwide.
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