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ShopMy

Performance-based influencer marketing and commerce platform

Client Strategy Manager - Enterprise

Full-TimeUpdated on 10/23/2026
$120k - $150k+ Equity + Bonus potential + Commission
Senior
New York, NY, USA
In PersonNYC-based is preferred but not required; travel to visit enterprise clients is expected.
Customer Experience & SupportCustomer Success

About the job

Requirements
  • At least 5 years of experience in a highly client-facing, strategic role within an agency, marketing organization, media company, SaaS company, or similar environment.
  • Experience owning large, complex accounts, such as enterprise retailers, multi-brand parent companies, or organizations with multiple stakeholders across departments, business units, or geographies.
  • A track record of building durable relationships across multiple stakeholders and maintaining programs through contact turnover and reorganizations.
  • Ability to interpret performance data, diagnose results, and recommend clear next steps.
  • Strong organization and attention to detail, with the ability to manage multiple workstreams without losing track of them.
  • Creativity and initiative, including bringing clients unsolicited ideas and making a case for them.
  • Commercial awareness of an account's current and potential value and barriers to growth, despite not owning the close.
  • Ability to communicate complex performance insights clearly to senior stakeholders.
  • Comfort working with ambiguity in fast-paced environments.
Responsibilities
  • Own strategy for a focused book of enterprise accounts, including advising on and executing creator engagement, gifting, and performance marketing spend using Opportunities and Spotlights, and be accountable for the strategy's return on investment.
  • Partner with an Account Director to maximize revenue from shared accounts, plan across multiple quarters, identify growth opportunities, build evidence for increased investment, and support the Account Director's commercial ask.
  • Navigate complex customer organizations and map stakeholders across teams such as brand, performance and paid media, and public relations.
  • Keep programs moving across multiple contacts, budgets, and geographies.
  • Develop ideas for ShopMy's impact beyond affiliate programs, including store openings, app downloads, product launches, in-house brands, category pushes, and retail media.
  • Co-lead proactive quarterly business reviews and executive business reviews, owning the performance and platform presentation.
  • Translate performance data into recommendations on what is working, what is not, what to do next, and what additional investment should deliver.
  • Own program health, adoption, and renewal readiness across the assigned accounts.
  • Escalate meaningful product feedback from enterprise customers to the product team.
  • Represent the customer's perspective internally and coordinate ShopMy as one team for the client.
  • Work with an Associate on tactical account execution and provide guidance and coaching to support the Associate's development and contributions.
  • Travel to visit clients for in-person presentations and relationship-building.
Desired Qualifications
  • Experience with major retailers, marketplaces, or portfolio and parent companies where relationships span multiple internal teams.
  • Exposure to retail media, performance marketing, or paid social budgets.
  • Experience supporting high-profile or luxury brands.
  • SaaS customer success experience.
  • Experience at a remote startup.
  • Being based in New York City is a plus, given the in-person cadence with enterprise customers, but is not required.
  • Deep understanding of affiliate marketing and the creator economy.
  • Familiarity with Salesforce.

About the company

ShopMy operates a creator marketing platform connecting brands and influencers in beauty, fashion, and lifestyle. Brands use a subscription SaaS to discover creators, manage gifting campaigns, offer trackable commission codes, and measure results like paid ads; creators join for free, build personalized digital storefronts and share recommendations from 50,000+ brands, earning through a revenue share (ShopMy takes 18%). Key features include Lookbooks for automated gifting and Circles for grouping favorite creators into a single storefront for shoppers. The goal is to turn creator marketing into a measurable, performance-based channel that scales creator monetization and provides shoppers with a curated, consolidated shopping experience.

Company Size

501-1,000

Company Stage

Late Stage VC

Total Funding

$167M

Headquarters

New York City, New York

Founded

2020

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Simplify's Take

What believers are saying

  • In October 2025, ShopMy raised $70 million at a $1.5 billion valuation.
  • September 30, 2026 Spotlights launched with MUTHA reporting 140% GMV growth.
  • ShopMy now says it works with 330,000+ curators, expanding distribution beyond fashion.

What critics are saying

  • LTK's false-advertising lawsuit remains active and attacks ShopMy's marketing claims and trademark use.
  • August 2026 reporting accused ShopMy of steering merchants to cancel rival affiliate commissions.
  • Meta or TikTok policy changes crush Spotlights, making ShopMy's growth engine dependent on platforms.

What makes ShopMy unique

  • ShopMy unifies affiliate tracking, gifting, storefronts, and paid ads inside one creator-commerce system.
  • Spotlights converts proven creator posts into Meta Partnership Ads and TikTok Spark Ads.
  • Its premium brand network spans Gucci, Net-a-Porter, Rhode, and Therabody.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Company Equity
  • Unlimited Paid Time Off
  • Parental Leave
  • Phone/Internet Stipend
  • 401(k) Company Match
  • ClassPass Membership
  • Company Social Events
  • Birthday PTO

Company News

PR Newswire
Sep 30th, 2026
ShopMy launches Spotlights, turning creators' best-performing content directly into paid media.

ShopMy launches Spotlights, turning creators' best-performing content directly into paid media. Sep 30, 2026, 06:00 ET With Spotlights, brands seamlessly launch Meta Partnership Ads and TikTok Spark Ads from content that is already driving affiliate sales, all from within the ShopMy platform. NEW YORK, Sept. 30, 2026 /PRNewswire/ - ShopMy, the curator commerce platform for the world's most premium brands, creators, and shoppers, today announced Spotlights, a product that turns proven creator content into paid ads across Meta and TikTok. Spotlights leverages the creator relationships, content, and data brands already have inside ShopMy for an always-on paid program that gets smarter every time it runs. The product joins Affiliate, Opportunities, and Lookbooks as the final and critical step in ShopMy's full-funnel creator marketing system. The Problems Spotlights Solves: While organic creator marketing is incredibly efficient at driving new site visits, much of that traffic leaves without converting. Meanwhile, paid ads are great at retargeting and converting returning shoppers, but struggle to scale without creative feeling repetitive. Spotlights bridges this divide, pairing the trust and creative diversity of creator content with the precision of paid performance. Meta's own data shows that creator-led ads drive 13% higher CTR and 19% lower CPA than standard ads, and brands using TikTok Spark Ads have seen up to 25% higher CTR and 24% higher conversion rates compared to standard in-feed ads. Despite this impact, most brands can only run a handful of creator ads due to manual sourcing, upfront fees, and approval processes that cap volume before scale is possible. Spotlights flips the traditional model, leveraging proven content to create a scalable, pay-for-performance ad program that is built to convert. How Spotlights Works * Proven Content: Organic content is surfaced based on real performance affiliate data, so brands can invest in proven-to-convert content. Standard creator commission replaces a flat production fee, removing risk for brands. * Easy Approvals. Creators can turn on Instant Spotlights to pre-approve requests from brands they mention, or manually approve them from inside the ShopMy platform, turning organic content into high-performing ads within minutes. * Optimized Return On Ad Spend (ROAS). Faster approvals and no upfront fees mean more content in-market, which in turn gives brands the ability to test quickly and continuously. * Precise Control. Brands can build Spotlight strategies by product, market, or funnel stage, each with its own targeting, budget and outcome to optimize toward. * On a Centralized Platform. Spotlights runs on the creator relationships, content, data, and sales history already inside a brand's ShopMy account, eliminating the need for separate platforms. "Spotlights transforms creator marketing from a brand awareness channel to a conversion channel," says Harry Rein, co-founder and CEO of ShopMy. "Brands can put a massive library of creator content to work as paid ads, reaching high-intent shoppers without the extra legwork. For the first time, brands can run their entire marketing program through ShopMy in a cohesive, consistent, brand-accretive way." ShopMy's Spotlights ad partners were quick to recognize the product's value. "'TikTok made me buy it' became a trend because so many people discover, decide, and buy through TikTok. Our partnership with ShopMy connects that moment to the scale and measurement rigor of paid media. With the Content Suite API, ShopMy can connect its affiliate content on TikTok directly to Spark Ads, so brands can amplify authenticity with proven results to reach even more people." - Jeffrey Huai, Global Product Lead for Creator Ads at TikTok Early Results MUTHA, a luxury skincare brand, increased its live partnership ads to over 100 in a single month, grew GMV by 140% over its pre-Spotlights monthly average, and saw a 55% lift over its standard Meta ROAS. Additionally, the number of creators earning through MUTHA grew roughly 62% over the same period. "In an age where AI-generated content is growing exponentially, real creators bring authenticity and credibility. ShopMy allows us to use that trust to grow our brand, and we will continue to shift more paid media spend to Spotlights to take advantage of that." said Mick Burchfield, VP Sales & Marketing, MUTHA. A few months after turning on Instant Spotlights, New York City-based fashion and lifestyle creator Marissa Huertas-Crespo now earns more than 60% of her lifetime ShopMy commissions through Spotlights. "Spotlights has been a game changer for me," she says. "Content I shared months ago has been given a second, third, or sometimes even fourth life by turning on Instant Spotlights, in addition to helping me reach new audiences as well. I love how hands-off and effortless it is, especially as a creator balancing content and a full-time career." About ShopMy: ShopMy is the creator commerce infrastructure that connects premium brands, curators, and consumers through taste and trust. Brands including Rhode, Kallmeyer, Net-a-Porter, Gucci, West Elm, and Therabody use ShopMy's affiliate tracking, gifting, and performance tools to work with a network of 330,000+ curated tastemakers. Spotlights is available now to ShopMy brand partners. SOURCE Shop My Shelf, INC.

FilterTime
Aug 21st, 2026
Everyone is fighting for affiliate commissions. Who deserves them?

Everyone is fighting for affiliate commissions. Who deserves them? August 21, 2026 This post was originally published on this site. A new investigation accusing ShopMy of instructing retail partners to prioritise its referrals and cancel commissions to other platforms underscores the growing competition in affiliate marketing - and raises questions about long-accepted practices in the fast-growing space.

PR Newswire
Oct 22nd, 2025
ShopMy Raises $70M at $1.5 Billion Valuation to Scale The Curated Commerce Infrastructure for Premium Brands, Tastemakers, and Shoppers

/PRNewswire/ -- Shop My Shelf, Inc. dba ShopMy, the curated commerce infrastructure company today announced it has raised $70M in funding at a $1.5 billion...

The Business of Fashion
Oct 22nd, 2025
ShopMy Hits $1.5B Valuation After Funding

ShopMy, a four-year-old influencer monetization platform, has achieved a $1.5 billion valuation after raising $70 million in a funding round with notable Silicon Valley investors and social media stars like Sofia Richie Grainge and Aimee Song. The funds will support its expansion beyond fashion and beauty. ShopMy, which has over 50,000 creators, is rebranding as a shopping destination amid a lawsuit from competitor LTK for false advertising.

AlleyWatch
Oct 22nd, 2025
The AlleyWatch Startup Daily Funding Report: 10/22/2025

The alleywatch startup daily funding report: 10/22/2025. The latest venture capital, seed, pre-seed, and angel deals for NYC startups for 10/22/2025 featuring funding details for ShopMy, CurbWaste, and much more. This page will be updated throughout the day to reflect any new fundings. ShopMy - $70M venture. ShopMy, a premium affiliate and influencer marketing platform for creators and brands, has raised $70M in Venture funding led by Avenir. Founded by Christopher Tinsley, Harry Rein, and Tiffany Lopinsky in 2020, ShopMy has now raised a total of $70M in reported equity funding. AlleyWatch is NYC's leading source of tech and startup news, reaching the city's most active founders, investors, and tech leaders. Advertise today CurbWaste - $28M Series B. CurbWaste, an operating system for independent waste haulers, has raised $28M in Series B funding led by Socium Ventures. Founded by Michael Marmo in 2018, CurbWaste has now raised a total of $49.2M in reported equity funding. You are seconds away from signing up for the hottest list in NYC tech! UrgentIQ - $4.4M. UrgentIQ, an electronic medical records and practice management solution for urgent care centers, has raised $4.4M in funding according to a recent SEC filing. The filing indicates that the total offering is for $4.9M and there were ten investors in this close. Founded by Eric Slater and Nat Gibbs in 2022, UrgentIQ has now raised a total of $8.9M in reported equity funding.