Senior Operations Analyst - Claims Processing

WHAT MAKES US, US

Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp!

At its foundation, SimCorp is guided by our values — caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered.

If you like what we’re saying, keep reading!

WHY THIS IS IMPORTANT TO US,

We are a global, fast-paced company providing trade Operations and Investment Accounting Services. We are looking for an Operations Analyst to support our Middle Office Operations team, who has a broad understanding of all Investment Operations functions. The role requires expertise across the full trade lifecycle and Investment Accounting Operations. You will thrive in a fast-paced environment with an emphasis on high-quality and timely delivery

WHAT YOU WILL BE RESPONSIBLE FOR

• Action daily tasks and monitor the workflow of processes such as:

  • Transaction data received from;

    • Clients

    • 3rd party Manager

    • Custodian

  • Trade Lifecycle Management (Confirmation through to Settlement)

  • Monitor, investigate and resolve transaction booking exceptions

    • Trades (FI, FX, Equity, Money Market, Derivatives, Private Debt, SPVs, Real Estate)

    • Events Lifecycle management

    • Corporate Actions, Coupons, Dividends, Derivative lifecycle

  • Reconciliations (Platform vs. Custodian and other 3rd Parties)

    • Cash

    • Position & Transactions

  • Reporting

• Liaise with 3rd Party Managers, Counterparties, Clients and Custodians to resolve operational issues

• Responding to client queries / requirements

• Participating in client on-boarding, testing and service development

• Identify continuous service development

• Maintain procedures

• Maintain ongoing training

• Manage all administrative activities and contribute to reports to management

• Knowledge and adherence to service delivery against SLA and Key Performance Indicators (KPI’s)

• Participate in Client internal and external audits

WHAT WE VALUE:

• 5 - 7 years of experience working within a buy-side or outsourced Operations team, specifically Trade Management, FX, and/or Reconciliations

• SimCorp Dimension experience an advantage

• Possess good level of knowledge on Capital Market products

• Familiarity of diverse security types and investment industry

• Proficient in Derivatives product knowledge (OTC pricing, lifecycle) and related areas

• Excellent communication with good verbal and written skills (English Language)

• Advanced MS Office tools (Word &Excel)

• Continuously improve analytical skills and logical understanding of process

• Bachelor’s degree in finance or the equivalent combination of education and experience is required

Other requirements

• APAC/EMEA shift hours (May change depending on business needs)

• Hybrid working arrangement (2x a week in office)

Benefits:

SimCorp offers several benefits that might play a significant factor in considering whether to accept a job offer. Since we operate in 30+ offices worldwide, the benefits package may vary from country to country.

Take advantage of this section and indicate the most-valued benefits for candidates, considering training and certification, as well as benefits that can improve a candidate's work-life balance, such as flexible hours, vacation time, work-from-home options, etc. Please note that this may not be possible for multiple location postings due to the difference in benefits.

Next steps:

Please send us your application in English via our career site as soon as possible, we process incoming applications continually. Please note that only applications sent through our system will be processed. At SimCorp, we recognize that bias can unintentionally occur in the recruitment process. To uphold fairness and equal opportunities for all applicants, we kindly ask you to exclude personal data such as photo, age, or any non-professional information from your application. Thank you for aiding us in our endeavor to mitigate biases in our recruitment process.

If you are interested in being a part of SimCorp but are not sure this role is suitable, submit your CV anyway. SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to assist you discover the right role for you. The approximate time to consider your CV is three weeks. 

We are eager to continually improve our talent acquisition process and make everyone’s experience positive and valuable. Therefore, during the process we will ask you to provide your feedback, which is highly appreciated.

**SimCorp Manila proudly announces that its Manila Delivery Center has been officially certified as a Great Place To Work for the second consecutive year – Apr25-Apr26 This certification underscores SimCorp's effort to cultivating a workplace that is not only inclusive and collaborative but also committed to the personal and professional growth of its employees

**We are also honored to have been voted as a WealthTech100 company for three consecutive years. The new WealthTech100 list aims to highlight tech innovation leaders in the investment management industry.**

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