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Vinfen

Health and human services for disabilities

Residential Counselor - Mental Health Services

Residential & Direct SupportPosted on Nov 5
Full-timeLowell, MA, USA$22.55 /hrIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • A valid U.S. driver's license held for at least six months is required, and applicants must be at least 21 years of age.
  • Applicants must be able to pass CORI, driving record, employment reference, and multi-state background checks.
  • Applicants must be able to obtain CPR and First Aid certification within two weeks of hire and MAP certification within 150 days of hire.
  • Applicants must possess and maintain adequate insurance and a safe driving record when using a personal vehicle.
  • Applicants must be able to establish supportive, trusting relationships with people served, families, and neighbors.
  • Applicants must be sensitive to cultural, religious, ethnic, disability, and gender issues; balance competing priorities; make independent judgments and decisions; and work professionally and confidentially.
  • Knowledge of personal computer applications and equipment is required.
  • Applicants must be able to perform physically active work, including standing, walking, bending, kneeling, stooping, crouching, crawling, climbing, lifting at least 25 pounds using proper techniques or a two-person lift, assisting with activities of daily living, and maneuvering through narrow spaces or hallways.
  • Applicants must be able to operate a computer and office equipment, communicate with people served, staff, and external representatives, and meet the stated vision requirements.

Responsibilities

  • Orient people served who are new to the residence.
  • Collaborate with Integrated Team members as needed to address the needs of people served, and implement treatment plan interventions as directed by the Team LPHA Clinician.
  • Perform day-to-day assignments as directed by the Program Director.
  • Use recovery-oriented, person-centered, harm-reduction, trauma-informed, culturally competent, and strengths-based approaches.
  • Follow safety, maintenance, human rights, and other operational policies and procedures, and comply with physical-site licensing standards and regulations.
  • Store, administer, document, and dispose of medication according to Medication Administration Program requirements, funding-source regulations, and company policy; ensure compliance with program protocols and teach people served medication management.
  • Create opportunities for people served to participate in operation of the residence, including meal preparation and physical-site maintenance.
  • Encourage social interaction among residents and foster a collaborative environment in which people served, families, friends, and other important people are welcomed, respected, and valued; serve as a resource for neighbors.
  • Help people served prepare meals and act as their advocate.
  • Participate in trainings and attend supervision and staff meetings as requested.
  • Assist with orientation of new staff and complete required documentation.
  • Contribute to program quality-improvement goals and objectives.
  • Help people served use crisis-intervention techniques when necessary and access on-call backup when needed.
  • Support evidence-based and best practices, including Motivational Interviewing, Harm Reduction, Housing First, Stages of Change, Wellness Recovery Action Plans, Seeking Safety, and Cognitive Behavioral interventions.
  • Complete incident documentation as needed and perform physical-site maintenance according to the maintenance schedule.
  • Perform other related duties as assigned.
  • Drive using a Vinfen van or personal vehicle; present a valid driver's license at employment and meet applicable driving-screening requirements.

Desired Qualifications

  • An associate's degree in a human services discipline is preferred.
  • Prior experience working in a human services setting is strongly preferred; one to two years of job-specific experience in the human services field is preferred.
  • Bilingual/bicultural applicants and applicants with lived experience of psychiatric conditions are encouraged to apply.

About the Company

Vinfen

Health and human services for disabilities

Vinfen provides health and human services to adolescents and adults with disabilities or life challenges. It operates more than 200 locations in Massachusetts and Connecticut and offers a range of evidence-based programs, including recovery support, supported living, habilitation, education, employment services, clinical care, and peer support. How the product works: Vinfen delivers these services through coordinated programs and teams at community sites and partners, helping people gain skills, live more independently, and participate in daily life. How it differs from competitors: Its large, regional network covers a broad continuum of care—from clinical treatment to housing and employment—across both youths and adults, using evidence-based approaches and integrated supports. What the company aims to achieve: to improve quality of life, independence, and meaningful community participation for people with disabilities or life challenges.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Cambridge, MA
Founded
1977

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