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Conduent

BPO and digital solutions provider

Technical Delivery Manager

Project ManagementConfirmed live in the last 24 hours
Full-timeRemote in USARemote

About the Job

Requirements

  • 15+ years of overall information technology experience.
  • 5+ years of managerial experience.
  • Deep functional knowledge of healthcare processes, especially Medicaid business.
  • Knowledge of cloud-native architecture and associated technologies.
  • Demonstrated understanding of project management processes, strategies, and methods.
  • Experience mentoring, coaching, and developing rising talent in the technology department.
  • Experience establishing time-management and organizational guidelines for others.
  • Strong sense of personal accountability in decision-making and supervising department teams.
  • Experience working in a high-level collaborative environment and promoting teamwork.
  • Managerial experience applying analytical thinking and problem-solving skills.
  • Ability to predict challenges and proactively address obstacles.
  • Exposure to enterprise architecture and development.
  • Knowledge of NoSQL, microservices, and cloud.

Responsibilities

  • Manage healthcare products from design through deployment, including implementation support.
  • Contribute to building and maintaining modern applications with cloud-native architecture.
  • Provide top-down oversight throughout execution to ensure successful delivery in line with stakeholder goals.
  • Lead a team of Scrum Masters and managers, track progress, and address project questions or challenges.
  • Own the delivery team as a supervisor and manage team performance.
  • Assign and oversee the daily tasks of technical personnel, ensuring subordinates work toward established milestones.
  • Ensure processes are followed and the product vision is implemented on time.
  • Understand risks and dependencies and increase value delivered throughout the project or product lifecycle.
  • Update and maintain production technologies, including their maintenance and installation.
  • Develop comprehensive project and product plans that align customer requirements with company goals, coordinating managers and technical personnel as needed.
  • Ensure the team maintains documentation for knowledge management.
  • Define deliverables, roles, and responsibilities for staff on specific projects or initiatives.
  • Work with developers, engineers, architects, quality assurance, and operations teams.
  • Execute large construction projects, refreshes, and retrofits from planning through implementation and completion.
  • Approve concept designs, deliver project schedules, and assign and allocate resources.
  • Manage internal staff, including hiring, mentoring, training, and evaluating employees.
  • Hire and manage contractors, architects, and engineers, and coordinate interfaces.
  • Prepare and develop budgets and maintain the master budget and schedule.
  • Document all project phases and prepare recurring status reports for senior management, tracking milestones.

Desired Qualifications

  • Agile/Scrum certification is a plus.
  • Hands-on development experience in prior roles.

About the Company

Conduent

BPO and digital solutions provider

Conduent provides technology-enabled business process outsourcing services across healthcare claims and administration, customer experience management, and human capital solutions. It uses automation and AI to streamline operations, such as healthcare and casualty claims processing, omnichannel customer support, and HR services. This differentiates itself through large-scale delivery (billions of interactions annually, millions of tolling transactions daily) and a focus on combining digital technologies with domain expertise to improve performance, customer experiences, and reduce costs and risks for clients. The goal is to help clients run more efficiently, deliver better service, and support missions across industries.

Company size
10,001+
Company stage
IPO
Headquarters
Florham Park, NJ
Founded
2017

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