Floor Supervisor

Oak View Group is reinventing the way the world comes together.  

Driven by a passion to revolutionise the live events industry with dynamic thinking and an unshakeable dedication to those we serve, OVG turns up the volume on what makes life extraordinary. 

From inspired development to curated hospitality, from brand innovation to premium for all, OVG is setting new standards and redefining expectations for everyone. 

Mamma Mia! The Party is a unique combination of ABBA inspired musical theatre and Greek banquet – all within an elaborate setting specifically designed to entertain over 500 guests per show.

Join an immersive musical theatre and dining experience at the iconic O2 where every service is high energy and unforgettable. If you are a natural leader who thrives in fast paced environments and loves delivering exceptional guest experiences, we would love to hear from you.

What you will be doing
• Leading and coordinating floor teams to deliver seamless, high volume service
• Delivering engaging pre service briefings and motivating the team throughout shifts
• Managing guest requests and resolving queries to ensure outstanding experiences
• Liaising with kitchen, management, and stakeholders to keep service running smoothly

What we are looking for
• Hospitality experience is essential with proven experience in a leadership role
• Strong background in high volume restaurants, events, or bars
• Confident communicator with excellent guest relations skills
• Available to work weekends and late finishes past midnight with access to the O2

Good to know
This role is part of a unique, high volume banqueting style environment within an immersive dining experience at the O2. The position pays up to £15.75 per hour and offers excellent benefits including 40 percent off food and beverage across selected restaurants and bars, meals on duty, and industry leading training and development opportunities, alongside progression pathways, gym discounts, a refer a friend bonus, uniform provided, and access to a 24 7 employee assistance helpline.

OVG is for everyone. Diversity drives innovation, strengthens our people, improves our service, and raises our excellence.

Wherever you come from, wherever you are going, we’d love to hear from you.

If you need any additional support or adjustments with your application, let us know and we will work with you to ensure you have everything you need.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. 

All applicants will receive a response. Please note; this role is only open to applicants over 18.