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Healthcare Services Group

Manages healthcare facility housekeeping, laundry, dining

Director – Business Development - Healthcare Sales

Field SalesPosted on Nov 5
Full-timeMinneapolis, MN, USA

About the Job

Requirements

  • A high school diploma or equivalent is required, along with a proven track record of success at the District level.
  • Two years of sales experience is required; service-industry experience is preferred.
  • The candidate must be able to complete regulatory compliance courses, identify issues, and implement necessary changes.
  • The candidate must have successful profit-and-loss and budgetary management experience and a proven track record of growing accounts.
  • The candidate must be capable of leading, directing, and supporting a team in a diverse environment.
  • The candidate must have skills in sales goal attainment, motivating sales teams, territory management, presentations, performance management, relationship building, negotiation, sales planning, and profitability management.
  • The candidate must be able to motivate District Managers and Account Managers positively.
  • The candidate must have knowledge of housekeeping, laundry, floor care, and dining program requirements and finances.
  • The candidate must have basic to intermediate computer skills and be able to maintain records and complete web-based reports.
  • The candidate must have written and oral communication, interpersonal, presentation, organizational, and time-management skills, and be able to interact professionally and positively with staff, residents, clients, healthcare facility executives, and the public.
  • The candidate must be able to use public relations techniques to promote housekeeping, laundry, and dining programs to clients.
  • The candidate must be willing to relocate to and live in the assigned market, and must live in the service area; relocation costs are not provided.
  • The candidate must submit to a motor vehicle check and maintain a valid driver’s license.
  • The candidate must comply with COVID-19 vaccination policies as required by state, local, or customer requirements.
  • The candidate must be able to stand, sit, bend, and walk for extended periods and work around food and cleaning products.

Responsibilities

  • Manage all aspects of sales and customer service for accounts in an assigned geographic area in accordance with policies, procedures, and federal and state requirements.
  • Solicit input from appropriate field operational and corporate personnel before providing sales quotes.
  • Clearly communicate verbally and in writing the services HCSG will provide under each contract.
  • Obtain signed contracts, collective bargaining agreements, memoranda of understanding, and other relevant documentation before and after contract execution.
  • Provide leadership, support, and guidance to districts to ensure contract terms and customer service expectations are met.
  • Maintain and review records of income, expenditures, supplies, personnel, and equipment to support the bidding process.
  • Project revenue and costs accurately and exercise fiscal prudence.
  • Market services regularly to prospective clients and generate net profits to meet regional goals.
  • Conduct business and social interactions that portray HCSG positively, maintaining professional and ethical standards.
  • Travel up to 50–90% for account and facility visits and participation in regional activities.
  • Consistently embody the characteristics necessary to advance the company’s purpose, vision, values, and DNA.

Desired Qualifications

  • A bachelor’s degree in management or a related field is highly preferred.
  • Sales experience in a service industry is preferred.

About the Company

Healthcare Services Group

Manages healthcare facility housekeeping, laundry, dining

Healthcare Services Group (HCSG) provides management of housekeeping, laundry, dining, and nutritional services for healthcare facilities. Their offering is a service-based solution where they design and implement operational systems, quality assurance programs, and training to run these support functions efficiently. They work by establishing standardized processes, measuring and reporting results, and holding teams accountable to ensure compliance with regulations and financial targets. What sets HCSG apart from competitors is its long track record (50 years) and emphasis on structured management—using data-driven measurement, ongoing quality assurance, and comprehensive staff development across all levels to deliver consistent outcomes. The company’s goal is to improve operational efficiency, regulatory compliance, and financial performance for clients through proven service delivery systems and continuous improvement.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Bensalem, Pennsylvania
Founded
1976

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