Clinical Administrator

Department

Speech, Lang, Hear, Sci

About the University

Established in 1965, Metropolitan State University (MSU Denver) was founded to serve students who were underrepresented in higher education whose life paths and experiences did not fit the traditional mold. Sixty years later, the University continues to serve over 16,000 of Colorado’s extraordinary and diverse students, providing them with the foundation on which to build their unique aspirations. As the third largest public institution of higher education in Colorado, MSU Denver is a model university for today’s college students.

Proud of its federal designation as a Hispanic-Serving Institution that also offers graduate programs (gHSI) and the only Seal of Excelencia certified institution in Colorado, the University serves the most diverse undergraduate student population in the state, as well as the most first-generation students. Through affordable, flexible, and holistic education, MSU Denver helps students build essential skills grounded in a multicultural and global perspective that lead to undergraduate and graduate degrees, and career and life success.

At MSU Denver, we are committed to our CADRE values:Community, Access, Diversity, Respect, and Excellence. We strive to create a supportive and inclusive environment where all community members are valued and belong. Our dedication to breaking down barriers to education, fostering open dialogue, and promoting world-class scholarship ensures that we provide exceptional services and innovative learning opportunities for our students, faculty, and staff.

Position Summary

The Master of Science in Speech-Language Pathology program at MSU Denver is seeking a clinical administrator to assist with operations of the Bookhardt Family Speech-Language Clinic. The clinical administrator will report directly to the director of clinical education.

This is a 12 month, part-time (20 hours per week) benefits eligible position with the possibility of converting to full time in the future. This is an in-person client facing role; some remote work is possible at the discretion of the director of clinical education. The Bookhardt Clinic is open on Monday, Wednesday, and Friday.

The Bookhardt Family Speech-Language Clinic at MSU Denver is an important part of the University’s graduate program in speech-language pathology.  In our clinic, graduate students provide services under the direct supervision and guidance of licensed and certified speech-language pathologists (SLPs).  Our clinic is open to members of the greater Colorado community and serves individuals of all ages.  All our services are available in English, Spanish, or through a bilingual approach using English and Spanish simultaneously.  

Our on-campus clinic is located on the first floor of the Central Classroom Building. The Auraria Campus is just west of Speer Blvd and downtown Denver. 

Services are offered free of charge. We aim to expand access to services and decrease health disparities in the greater Denver community and beyond.

Responsibilities

Clinic and Client Facing Duties

• Serve as the primary point of contact for prospective clients, responding to phone and email inquiries in a timely, professional, and welcoming manner.

• Manage and coordinate patient referrals, appointments, and scheduling with accuracy and efficiency

• Conduct intake interviews and support initial stages of clinic intake and scheduling

• Initiate and manage intake documentation, including consent forms, and required client paperwork.

• Educate potential clients on available services and expectations for the intake and therapy process.

• Accurately document all client interactions in tracking systems and the electronic medical record (EMR), ensuring timely, thorough, and organized recordkeeping.

• Coordinate client scheduling and referrals in partnership with clinical staff to support timely and appropriate access to care.

• Update and maintain electronic shared files, forms, and SharePoint sites for the clinical team

• Assist director of clinical education with document creation, control, and accessibility for operating procedures, training and onboarding processes, and college and departmental directives

• Complete purchasing and requisitions required for clinic operations and clinical education

• Must be able to resolve unexpected issues and exercise independent judgment facilitating clinical operations

Grant Management

• Create a dashboard to track clients participating in grant funded clinical activities, support clinical education team with grant management related to clinical service provision

• Generate monthly grant report summaries  

• Establish and maintain affiliation agreements with all community partners

Other Responsibilities

• Arrange work related travel for clinical team and complete associated reporting and requisitions.

• Coordinate and complete outreach for graduate student externship placements with support

• Work closely with director of clinical education and academic department coordinator to complete budget related tracking and reporting for clinic

Position Competencies

• Demonstrates values-based leadership by modeling CADRE values, building trust through self-awareness and emotional intelligence, seeking feedback, and navigating conflict productively.

• Ensures operational effectiveness by managing priorities, time, and resources responsibly, adhering to policies, delivering measurable results, and meeting performance expectations.

• Aligns individual work with team and departmental goals by contributing to shared priorities, seeking clarity, and adapting to change in support of the 2030 Strategic Plan.

• Practices collaboration by communicating clearly, checking for understanding, building strong relationships, and engaging diverse perspectives to achieve shared outcomes.

• Advances equity and belonging with awareness of culture and potential biases, listens openly to diverse perspectives, contributing to respectful and inclusive work relationships.

• Innovates by developing professional skills, staying informed on relevant trends, and identifying opportunities to improve processes and outcomes.

Position Skills

• High level of reliability, organization, and attention to detail

• Highly proficient with Microsoft Suite, particularly Excel

• Excellent verbal and written communication skills with all levels of management, customers, and sites

Required Qualifications

• Bachelor’s degree in public health, healthcare administration, speech-language hearing sciences, or related healthcare field or the equivalent combination of education and experience (please note that two years of experience equals one year of higher education)

• Spanish and English language proficiency (verbal and written)

• Experience working with and/or providing services to individuals from diverse socio-economic, ethnic, and cultural backgrounds; demonstrated ability to work effectively as part of a team.

Preferred Qualifications

• Experience with medical billing

• Familiarity with use of electronic medical records

• HIPAA certified or experience with HIPAA

• Familiarity with speech-language pathology scope of practice

• Previous experience with clinical or medical office administration

• SLPA certification or experience

We encourage you to apply even if you do not meet every preferred qualification. We are most interested in finding the candidate who will best contribute to our clinic and the University.

Schedule Information

• Part-time, 20 hours per week

• Exempt

• Hours: Monday (8am-5pm), Wednesday (8am-5pm), Friday (8am-2pm)

• Evenings and Weekend Work: Rarely

• Schedule: There is flexibility with the work schedule and hours with 2 days in person, on campus and some remote work possible

• Travel: None

Salary for Announcement

Under Colorado law, MSU Denver is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account a variety of factors including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.

The anticipated hiring range that the university reasonably expects to pay for this .5 FTE position is $28,000 - $31,000.

This position is paid monthly and is eligible for MSU Denver benefits.

Instructions to Apply

Interested applicants must apply online at MSU Denver's career site, https://msudenver.wd1.myworkdayjobs.com/MSUDenver.

The following documents are required to be included with your application:

• Resume

• Cover letterdescribing relevant job experiences as they relate to listed job qualifications and interest in the position

Due to volume of applications received, only applications completed as outlined above will be considered. Please ensure you have uploaded all required documents into the Resume/Cover letter section of the application.

Professional references and their contact information will be requested from the finalist/s. At least one reference provided must be a supervisor (either current or former).

Official transcripts will be required of the candidate selected for hire.

Deadline

Applications accepted until position is filled; priority given to applications received by September 10, 2026 at 11:59 PM MST.

Closing Date

Open Until Filled

Posting Representative

Araceli Cortez

Posting Representative Email

[email protected]

Benefits

The University’s benefits package is comprehensive and offers medical, vision and dental, free RTD pass, tuition reimbursement, as well as a life and supplemental insurance plans, retirement plans and other programs, such as access to a long-term disability (LTD) plan. Visit MSU Denver’s benefits website to learn more.   

For a brief overview, please see: https://www.msudenver.edu/wp-content/uploads/2024/01/MSU-Benefit-Summary.pdf. 

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at [email protected].

Background Checks

Metropolitan State University of Denver is dedicated to ensuring a safe and secure environment for our faculty, staff, students, and visitors.  To Assist in achieving that goal, we conduct background checks on all finalists for positions at the University prior to employment.

Diversity Statement

Metropolitan State University of Denver is a unique, access-oriented campus community that values diversity, equity, and inclusion in all its forms. Our student population consists of nearly 58% first generation students and over 50% students of color. We are a designated Hispanic Serving Institution located in downtown Denver.

We create an equitable learning and working environment in concert with individuals who consistently demonstrate commitment to equity and inclusion. We greatly value the diverse identities and perspectives of our students, faculty, and staff and recognize that in order to achieve a just and equitable society, diversity must go beyond simple representation. It requires critical inquiry and dialogue and a commitment to action. We strive to provide a culture of belonging for all community members to achieve personal and professional success.