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Highmark Health

Health insurance plans and wellness resources

Assistant Nurse Manager - Telemetry/Med Surg

Nursing & Frontline Patient CareConfirmed live in the last 24 hours
Full-timeCanonsburg, PA, USANo salary listedIn-person

About the Job

Requirements

  • A Bachelor's Degree in Nursing is required within 3 years of hire or transfer.
  • At least 1 year of demonstrated clinical leadership experience is required.
  • Current Pennsylvania RN licensure or current multi-state licensure through the enhanced Nurse Licensure Compact (eNLC) is required.
  • CPR certification is required.
  • An Act 34 Criminal Background Clearance Certificate is required.
  • An Act 33 Child Abuse Clearance Certificate is required.
  • An Act 73 FBI Fingerprinting Criminal Background Clearance Certificate is required.
  • Employees must comply with Health Insurance Portability and Accountability Act (HIPAA) privacy requirements, company information security guidelines, the Code of Business Conduct, applicable laws and regulations, and required company policies and training.

Responsibilities

  • Manage, supervise, and coordinate daily operations of a patient care department under the direction of the Nurse Manager, providing clinical and administrative leadership.
  • Contribute to departmental and organizational strategic planning and goal attainment.
  • Model the organization's mission, vision, values, and professional behavior, and help staff accept and implement necessary change.
  • Conduct monthly unit conferences when delegated, including minutes and discussions of unit and organizational activities and goals.
  • Complete annual performance appraisals for assigned associates, incorporating peer feedback, professional development plans, and employee self-appraisals.
  • Attend meetings as directed by the Nurse Manager and support unit-based shared governance in partnership with the Nurse Manager.
  • Promote staff professional development and specialty certification, conduct quarterly development check-ins, and support employee engagement through leadership rounding.
  • Plan and implement patient care activities with the Nurse Manager to ensure evidence-based nursing practice, patient safety, and compliance with professional standards and regulatory guidelines.
  • Monitor departmental quality and patient safety performance, develop time-bound action plans for unmet goals, and participate in regulatory readiness.
  • Assist the Nurse Manager with the annual unit-based quality plan and participate in operational excellence, throughput, and other quality-improvement initiatives.
  • Collaborate across the organization to meet patient-experience goals, investigate patient or departmental concerns, and round daily to address patient and family needs.
  • Collaborate with the Nurse Manager on plans to improve patient experience and progress toward established metrics.
  • Implement the financial plan with the Nurse Manager and use staff, facilities, equipment, and other resources efficiently while maintaining patient care standards.
  • Maintain staffing and goods/services within budget, complete variance reports, monitor monthly budget performance, and complete the daily productivity tracker.
  • Work with the Nurse Manager to address and document overtime use as needed.
  • Coach and mentor staff, foster learning and use of research, and support appropriate orientation, onboarding, education, credentialing, and professional development in collaboration with education development specialists.
  • Facilitate staff participation in councils, committees, nursing grand rounds, and other educational programs; support and participate in peer review.
  • Identify an annual area for personal improvement and develop a plan to improve.

Desired Qualifications

  • A Master's Degree in Nursing is preferred.
  • National Certification is preferred.

About the Company

Highmark Health

Health insurance plans and wellness resources

Highmark Health provides health insurance plans in Pennsylvania, Delaware, and West Virginia for individuals, families, businesses, and Medicare beneficiaries. Plans are funded by premiums and government reimbursements, and cover services like doctor visits, hospital stays, prescription drugs, and preventive care, plus member tools such as symptom checkers, cost and coverage details, and OTC rapid test reimbursements. It differentiates itself through active community involvement and sustainability efforts, alongside a large, diverse member base and Medicare compatibility that influence plan design. The goal is to improve community health by offering comprehensive coverage and supportive health resources while operating in a responsible and sustainable way.

Company size
5,001-10,000
Company stage
Grant
Total funding
$29.6M
Headquarters
Pittsburgh, PA
Founded
1996

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