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Teleperformance

Outsourced customer experience management services

Data Science Analyst 2

Data ScienceConfirmed live in the last 24 hours
Full-timeGurugram, Haryana, IndiaNo salary listedIn-person

About the Job

Requirements

  • Comprehensive knowledge of the specific data science discipline or broader operating area is required.
  • The role requires the ability to create data mining architectures, models, protocols, statistical reports, and data analysis methodologies to identify trends in large data sets.
  • The role requires researching and applying existing and emerging data science principles, theories, and techniques to inform business decisions.
  • The role requires applying or implementing machine learning or other artificial intelligence techniques to solve business problems and derive actionable business insights.

Responsibilities

  • Create data mining architectures, models, protocols, statistical reports, and data analysis methodologies to identify trends in large data sets.
  • Analyze data across areas such as market economics, supply chain, marketing and advertising, and scientific research.
  • Research and apply existing and emerging data science principles, theories, and techniques to inform business decisions.
  • Apply or implement machine learning or other artificial intelligence techniques to solve business problems and derive actionable business insights.
  • Execute specialized projects and activities according to established principles.
  • Generate and initiate workload with limited instruction or guidance.
  • Supervise the work of less experienced professionals by providing professional expertise and taking responsibility for the end product.
  • Significantly improve day-to-day activities and processes.
  • Manage and oversee the implementation of short-term activities within the team.
  • Make operational decisions within a defined scope.
  • Deliver professional responsibilities with a focus on professional excellence.

About the Company

Teleperformance

Outsourced customer experience management services

Teleperformance provides outsourced customer experience management for global brands, handling customer interactions across multiple channels such as phone, chat, email, and social media. Its offerings combine trained contact center agents, technology platforms, and analytics to manage and optimize customer journeys for clients. The company’s global scale, long industry experience, and history of strategic acquisitions help it deliver consistent service across many countries and industries while maintaining strict quality standards. Its goal is to help brands improve customer interactions, increase efficiency, and focus their own resources on core business activities.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1978

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