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Amgen

Makes biotech medicines for serious illnesses

Director, Copay & Affordability

Business OperationsConfirmed live in the last 24 hours
Full-timeRemote in USARemote

About the Job

Requirements

  • A doctorate degree and 4 years of marketing, sales management, and/or payer experience; or a master's degree and 7 years of such experience; or a bachelor's degree and 9 years of such experience.

Responsibilities

  • Lead development and execution of patient affordability strategies aligned with brand strategic imperatives and financial goals.
  • Manage the design, implementation, and ongoing operations of affordability programs, including copay, coupons, evouchers, and cash pay; identify enhancement and optimization opportunities using performance and operational metrics.
  • Conduct periodic copay and financial assistance market landscape and competitor benchmark assessments.
  • Partner with Brand teams to clarify performance, progress, and opportunities related to affordability programs and their profit-and-loss impact.
  • Partner with legal, compliance, and safety teams on Patient Support Program review and approval.
  • Partner with Value & Access Insights and Analytics and Finance to support the financial planning cycle.
  • Monitor market dynamics and industry trends for pharmacy and medical benefit products to evolve copay programs and other patient affordability solutions.
  • Collaborate with Data & Insights to ensure consistent data management and reporting across programs.
  • Track and report operational metrics, program performance metrics, and financials to key partners.
  • Oversee team budget management and vendor relationships.
  • Manage resolution of customer issues.
  • Collaborate with PAR channel partners, marketing, and sales to ensure pull-through of Patient Affordability solutions.
  • Establish and maintain relationships with cross-functional partners, including Value & Access, Marketing, Sales, Legal, Regulatory, Compliance, and Data & Analytics.
  • Lead and develop direct reports and implement team training and career development opportunities.
  • Build a strong culture and embody a one-team approach across Patient Access & Reimbursement, Value & Access, Brand teams, and cross-functional partners.

Desired Qualifications

  • At least 5 years of experience in the pharmaceutical or healthcare industries, with experience in patient support, market access, marketing, or a related commercial function.
  • Working knowledge of copay design, implementation, and operations; available copay solutions; best practices; and evolving market dynamics.
  • Ability to develop solutions with the customer and patient experience in mind.
  • Forward-looking approach and ability to plan ahead.
  • Working knowledge of the compliance and regulatory environment for pharmaceutical manufacturers.
  • Experience leading cross-functional teams in a matrix environment and managing projects involving multiple functions and shared accountabilities.
  • Strong financial competence and analytical skills.
  • Ability to develop and deliver concise, relevant, well-supported briefings and adapt presentation content and style to the audience.

About the Company

Amgen

Makes biotech medicines for serious illnesses

Amgen develops and makes biologic medicines, which are drugs built from proteins and antibodies grown in living cells, for serious conditions such as heart disease, cancer, and bone loss. Its anemia drug Epogen, approved in 1989, became one of the biotechnology industry's first blockbuster medicines. Amgen grows these drugs in large tanks called bioreactors, and its products include the cholesterol drug Repatha, the bone-building drug Evenity, and the severe asthma drug Tezspire. It earns money by selling these medicines, mostly through large drug wholesalers that supply hospitals and pharmacies. Amgen was founded in 1980 and is based in Thousand Oaks, California.

Company size
10,001+
Company stage
IPO
Headquarters
Thousand Oaks, CA
Founded
1980

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