Manager of Revenue Excellence & Culture

Job Description

Within the Global Revenue Strategy team, the Manager of Revenue Excellence will support in driving process optimization, standardization, and revenue culture transformation across the organization — with a strong and growing emphasis on Artificial Intelligence, intelligent automation, and the future of Revenue Management tools and practices.

Reporting directly to the Director of Revenue Excellence & Culture, this role sits at the intersection of revenue expertise, technology adoption, and AI-powered innovation. It is a pivotal role in shaping how Revenue Managers across the group work — moving them away from manual, fragmented processes toward smarter, faster, AI-assisted decision-making.

The talent will actively engage in cross-functional collaborations, support hubs in the adoption of global processes, and play a central role in the design, deployment and change management of next-generation AI tools for Revenue Management.

Strategic thinking and a passion for innovation are essential for this role.

YOUR MISSION

1.  Enable Strategic AI & Technology Initiatives

• Act on new opportunities identified through project execution and coordination of key strategic initiatives, working closely with RM experts and AI development squads.
• Collaborate with cross-functional teams — commercial, finance, digital, and tech — to seamlessly integrate AI-powered revenue tools into broader business strategies.
• Contribute to the design of the AI RM experience
• Serve as a Revenue Management subject matter expert, ensuring AI tools are grounded in real operational needs and deliver measurable impact on RGI, RM service satisfaction and team efficiency.

2.  Standardization, Process Improvement

• Assist in streamlining processes, eliminating redundancies, and spearheading change initiatives to enhance automation and scalability in revenue management operations and RM systems usage.
• Support continuous improvement efforts to optimize efficiency and effectiveness in revenue management operations & RM systems processes.

3.  Enable Revenue Culture Across the Organization

• Champion a culture of revenue optimization, data-driven decision-making and AI-augmented performance throughout the organization.
• Act as a catalyst for change, fostering a mindset of continuous improvement and innovation in revenue management practices, systems usage and AI tool adoption.
• Identify gaps and implement corrective actions in collaboration with hubs, and the Revenue Success and Onboarding teams

Qualifications

And you? 

• 5+ years of hospitality revenue management experience.
• Technology savvy with a good understanding of Revenue Management Systems and other revenue tools (BI, Rate Shopper, Upselling, etc.).
• Working knowledge of PMS (property management systems), CRS (central reservation systems), Channel Management, and other hotel systems and onward distribution.
• Fluent English skills. A second language is a plus (French, German, Spanish, etc.).
• Project management, and analytical skills required.
• Self-motivated; works well independently with limited supervision.
• Strong communication skills - Excellent verbal and written communication skills.
• Strong teamwork skills and management skills.
• Good organizational and time management skills.
• Passionate about helping leading hotels capitalize on revenue management opportunities.

Additional Information

Accor dares to impact: 

- the world  

• Accor is committed to the world around us, with a strong employer culture focused on the development of our 300,000 talents. 
• We adopt a continuous improvement approach to reduce the impact of digital on the environment across all our projects.

- your career:  

• We enable all our employees to manage their work-life balance and offer them the means to shape their work environment according to their preferences. 
• Training and career paths are defined both individually and collectively, allowing us to grow together on a daily basis. 

- Specifically, at Accor Tech & Digital:

• Remote work in France and flexible work options: work from home, our offices or even our hotels and coworking spaces.
• Every Wednesday afternoon, dedicate your time to deep work and personal development.
• Work in a multicultural and English-speaking environment.
• Continuous improvement & training: Hackathons, exceptional technology partnerships, dedicated talent management, and a dedicated training platform, Digitech Academy & certifications.

and also,

• ALL - Heartist® Program: unforgettable stays and experiences at all Accor locations and partner venues worldwide. 
• Heartist® for Good Program: commit to supporting an association of your choice from those available on our volunteering platform (1 day offered per year by the Group during your working hours). 
• An Employee Social Committee (CSE) supporting the financing of your cultural and sports activities. 
• Sustainable Mobility Package up to €600 for the use of "green" transportation, or 75% coverage of Pass Navigo (public transportation pass). 
• €10 meal vouchers. 
• A mandatory health insurance plan funded at 50% by Accor without additional costs in case of enrollment of your dependents. 
• Attractive working conditions with collaborative workspaces, restaurants, and recreational and sports areas.

Your talent and motivation are our only selection criteria.

We value the richness of the diverse nationalities, personalities, and professional backgrounds.

We know how to adapt to the specific needs of our employees, including those with disabilities.
We encourage all applications, regardless of gender, so go ahead and apply!

Recruitment is all about people!  

Is this mission appealing to you? Apply, and we will offer you: 

1. A meeting with our recruitment team to present the essential aspects of the position to you or guide you towards the role that may suit you. 
2. An interview with the team manager responsible for the role you are interested in.  
3. For some roles, you might also be required to complete an assessment (use case and motivation questionnaire. 
4. A final interview with our Human Resources team to discuss our Group's culture, work environment, training program, career prospects, as well as various benefits offered by the Group. 
5. A personalized feedback. 

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