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Sumo Logic

Cloud-based data analytics and security platform

Manager Sales Development

Sales Development RepresentativeConfirmed live in the last 24 hours
Full-timeSan José Province, San José, Costa RicaNo salary listedIn-person

About the Job

Requirements

  • At least 4 years of experience leading a sales development team for a technical product or SaaS company.
  • A proven track record of managing and mentoring a growing team of Sales Development Representatives.
  • A deep understanding of interpreting data analytics and metrics to drive decision-making.
  • Familiarity with SaaS and/or subscription-based business sales models.
  • An ability to work cross-functionally with Sales and Marketing leadership and use an analytical approach to identify trends in sales data, communicate findings, and collaborate on solutions.
  • A desire for operational rigor and the ability to foster growth and evolve processes.

Responsibilities

  • Grow, manage, mentor, and enable the outbound Sales Development team across Austin, Costa Rica, and the UK.
  • Manage inbound and outbound Sales Development Representatives’ daily, weekly, monthly, and quarterly activities through Salesforce, including call time and connect rates, and report weekly and monthly metrics.
  • Build and maintain a knowledge base covering company products, sales personas, and services.
  • Identify and communicate recommendations to improve efficiency and productivity.
  • Assist with hiring, onboarding, and promoting Sales Development team members.
  • Work with Sales Operations and Business Operations to create standardized performance reports.
  • Teach customer-centric engagement and value-selling qualification.
  • Work with the Account Executive team to support a positive working relationship and maximize the impact and effectiveness of sales development efforts.
  • Coordinate with Marketing and Sales to ensure efficient prospect and customer information exchange and handoff.
  • Use sales data and metrics to identify trends, answer questions with evidence, and make day-to-day decisions.
  • Develop and scale sales development processes to support company growth.

About the Company

Sumo Logic

Cloud-based data analytics and security platform

Sumo Logic provides a cloud-based platform for enterprises to collect, analyze, visualize, and secure large amounts of data. The product is delivered as a subscription service that ingests data from various sources, processes it, and shows results in dashboards, including security analytics to detect threats. It differentiates itself by offering cloud-first data analytics and security analytics in one integrated platform for large organizations, with scalable, real-time insights across industries. Its goal is to help medium and large enterprises run operations more efficiently and securely by turning raw data into actionable insights.

Company size
501-1,000
Company stage
IPO
Headquarters
Redwood City, CA
Founded
2010

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