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Hersha Hospitality Management

Manages hotels and investments for owners

Room Attendant - Housekeeper

Janitorial ServicesPosted on Nov 5
Full-timeSanta Fe, NM, USANo salary listedIn-person

About the Job

Requirements

  • Previous housekeeping experience or equivalent training is required.
  • Understand and communicate in English.
  • A high school diploma is preferred.
  • Stand for extended periods; walk, push and pull, reach, bend, squat, kneel, and lift up to 20 pounds; use cleaning chemicals.
  • Work a variable schedule that may include holidays and weekends.

Responsibilities

  • Greet guests warmly and in a friendly manner during interactions.
  • Clean guest rooms to established standards within the allotted time by sweeping, mopping, scrubbing, or vacuuming.
  • Change bed linens and replace towels and other amenities.
  • Clean and polish furniture and fixtures, and dust furniture, walls, or equipment.
  • Notify managers when guest-room repairs are needed.
  • Process guest items left in rooms according to the lost-and-found policy.
  • Practice safe work habits, wear protective safety equipment, and follow Material Safety Data Sheet (MSDS) and Occupational Safety and Health Administration (OSHA) standards.
  • Perform house person and lobby attendant duties when short staffed or during peak periods.
  • Monitor guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Desired Qualifications

  • A high school diploma.

About the Company

Hersha Hospitality Management

Manages hotels and investments for owners

HHM Hospitality Management (HHM) runs and oversees hotels for owners and investors across the United States. It provides hotel management and investment services, handling day-to-day operations, sales, marketing, and financial performance to improve profitability. The main product is the management of hotel properties on behalf of owners, with revenue coming from management fees, shared incentives based on performance, and returns from investments. HHM differentiates itself through deep industry experience, a strong leadership team, and a broad U.S. portfolio that serves both business and leisure travelers, plus a commitment to community engagement and sustainability. The company’s goal is to help property owners maximize efficiency and profitability while delivering quality guest experiences and contributing to local communities.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Philadelphia, PA
Founded
2006

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