Clinical Nurse Coordinator/Manager - ED

Description

PURPOSE STATEMENT

The Clinical Nurse Coordinator (CNC)/Manager at Western Missouri Medical Center (WMMC) provides staff development expertise as an educator, consultant, facilitator, change agent, leader, and researcher. Each supports the development of bedside nurses and fosters empowerment through knowledge to achieve excellence and standardization through the delivery of evidence-based nursing practices. This occurs through the facilitation of the educational process through assessment, development, planning, implementation and evaluation of competency assessment, continuing education, and leadership development. As a role model of professional behavior, the CNC is instrumental in creating a professional nursing climate within WMMC to meet the needs of the diverse departments. 

Promotes and restores patients' health by developing day-to-day management and long-term planning of the patient care area; directing and developing staff; collaborating with physicians and multidisciplinary professional staff; providing physical and psychological support for patients, friends, and families.

ESSENTIAL FUNCTIONS  

• Seek opportunities to develop staff in various roles. 
• Maintain nursing staff by recruiting, selecting, orienting, and training nurses and auxiliary staff.
• Lead committees, work groups, and/or projects related to the implementation of educational activities.
• Serve as a role model for education and professional nursing practice.
• Maintain nursing operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
• Serve as an educational consultant to facilities, task forces, committees, and projects relating to policy, procedure, and program development.
• Provide general competency courses, as well as ones specialized in specific areas.
• Assure quality of care by developing and interpreting hospital and nursing division's philosophies and standards of care; enforcing adherence to state board of nursing and state nurse practice act requirements and to other governing agency regulations; measuring health outcomes against standards; making or recommending adjustments.  
• Ensure operation of medical and administrative equipment by verifying emergency equipment availability; completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques. 
• Establish a compassionate environment by providing emotional, psychological, and spiritual support to patients, friends, and families. 
• Promote patient's independence by establishing patient care goals; teaching and counseling patient, friends, and family and reinforcing their understanding of disease, medications, and self-care skills.
• Provide information to patients and health care team by answering questions and requests.
• Resolve patient needs by utilizing multidisciplinary team strategies.
• Conduct needs assessments annually.
• Develop/coordinate education plans related to the initial and ongoing competency validation.
• Support staff development with educational activities (which include remediation, certification, mentoring, life support, JCAHO requirements, product rollouts, etc.).
• Protect patients and employees by developing and interpreting infection-control policies and protocols, enforcing medication administration, storage procedures, and controlled substance regulations.
• Assist co-workers as needed/requested.
• Maintain a cooperative relationship among health care teams by communicating information; responding to requests; building rapport; participating in team problem-solving methods.
• Maintain documentation of patient care services by auditing patient and department records.
• Maintain a safe and clean working environment by designing and implementing procedures, rules, and regulations, calling for assistance from other health care professionals.
• Achieve financial objectives by meeting with the Service Line Director and analyzing annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Support the Medical Center’s Mission/Vision/Philosophy positively.
• Maintain regular and predictable attendance.
• Expected to serve as sitters as needed, following the successful completion of designated sitter education and training provided.
• Perform other essential duties as assigned.

Requirements

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS 

• High school diploma or equivalent. 
• Graduate of accredited school of professional nursing. 
• Currently licensed to practice as a professional Registered Nurse (RN) in the state of Missouri. 
• Bachelor’s degree in nursing (BSN) required or obtained within 3 years of accepting the Clinical Nurse Coordinator/Manager position. 
• Have immediate experience of working as an RN for 1 year. 
• Current AHA or Red Cross BLS required. 
• Current AHA or Red Cross ACLS or obtain within 6 months. 
• Current PALS or obtain within 6 months. 
• Current TNCC or obtain within 6 months. 
• Must be self-motivated and able to work within the established policies, procedures and practices prescribed by the hospital/clinic. 
• Must be detail-oriented, analytical, and possess the ability to impact change and drive quality outcomes using data and multidisciplinary team. 

PHYSICAL/MENTAL REQUIREMENTS 

• Must be able to sit and stand intermittently 8 to 12 hours a day. 
• Must be able to use standard office equipment, including the telephone and computer keyboard. 
• Continuously works under pressure of nearly 100% accuracy while meeting inflexible deadlines. 
• Continuously utilizes manual/bi-manual dexterity, near vision, speech, and hearing. 
• Frequently stands, walks, sits and utilizes eye/hand coordination and color definition. 
• Occasionally reaches above shoulder, regularly required to lift and/or carry up to 40 lbs. 
• Occasionally walks on uneven surfaces.